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All HBS Web
(553)
- People (3)
- News (95)
- Research (327)
- Events (3)
- Multimedia (5)
- Faculty Publications (177)
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- 12 Sep 2023
- What Do You Think?
Who Gets the Loudest Voice in DEI Decisions?
medium-sized, for-profit retailing organization. You have been asked to approve changes to the company’s orientation program that probably would not have crossed your desk several years ago. Your human resources group has proposed changes...
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by James Heskett
- Research Summary
Growing as a Purposeful Leader
Leaders today have to lead in the context of extraordinary changes and challenges. The demands of today's stakeholders have risen significantly, and what is expected of senior leaders is quickly evolving in terms of their mission (more than profit),... View Details
- 2012
- Report
Sweden's Position in the Global Economy
By: Christian H.M. Ketels
In the spring of 2012, the Swedish economy is, as many of its peers, facing a difficult and uncertain economic environment. While these challenges are real, the Swedish economy looks much better prepared to deal with them than many of its peers. Following its own...
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Keywords:
Economy;
Financial Crisis;
Government and Politics;
Policy;
Globalization;
Competitive Advantage;
Sweden
Ketels, Christian H.M. "Sweden's Position in the Global Economy." Globaliseringsforum Rapport, Entreprenörskapsforum, Stockholm, Sweden, 2012.
- Winter 2021
- Editorial
Introduction
This issue of Negotiation Journal is dedicated to the theme of artificial intelligence, technology, and negotiation. It arose from a Program on Negotiation (PON) working conference on that important topic held virtually on May 17–18. The conference was not the...
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Wheeler, Michael A. "Introduction." Special Issue on Artificial Intelligence, Technology, and Negotiation. Negotiation Journal 37, no. 1 (Winter 2021): 5–12.
- 02 Jun 2022
- Research & Ideas
Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'
first have to chase that success to understand its limits? Or are they ready at an earlier age to define their lives in real and fulfilling ways? Brooks: Different people have different orientations and different timelines. HBS students...
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by Dan Morrell
- 24 Feb 2014
- Working Paper Summaries
Integrated Reporting and Investor Clientele
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to...
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by Dina Gerdeman
- 16 May 2023
- In Practice
After Silicon Valley Bank's Flameout, What's Next for Entrepreneurs?
tightening, the collapse of SVB is yet another reason for investors to be cautious and risk averse. That orientation is a headwind for startupland. Jeffrey Bussgang is a senior lecturer of business administration at HBS and general...
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- Research Summary
Dissertation - Social Structure and Mechanisms of Collective Production:Evidence from Wikipedia
Andreea's dissertation research examines social networks in the setting of collective production, defined as collective action oriented towards production of collective goods - goods available for consumption by all members of a group whenever they... View Details
- 07 Dec 2021
- Op-Ed
Want to Build Better Leaders? Focus on Mindset, Skills, Knowledge
class=infogram-embed data-id=_/zKh5RuKYpwdq5VANdcPm][/div] M: Mindset. The foundational level of the MSK Leader Development Framework pyramid targets a leader’s mindset, in particular, the beliefs that orient the way we handle situations...
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by Hise Gibson and Shawnette Rochelle
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
Gulati: The difference between the outside-in and inside-out perspectives is central to the book's arguments. When I began this research, I naively assumed that all firms must indeed have an outside-in orientation whereby they put their...
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- 22 Feb 2018
- Book
The New History of American Capitalism
scholars find instead distinctive regimes of interaction and peculiar modes of relation. They study capitalism in action. This new focus lies at the intersection of two legacies from the historiography traced above—historians’ tendency to expand their subjects of study...
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Keywords:
Manufacturing
- 2022
- Article
Becoming a Learning Organization While Enhancing Performance: The Case of LEGO
By: Thomas Borup Kristensen, Henrik Saabye and Amy Edmondson
Purpose - The purpose of this study is to empirically test how problem-solving lean practices, along with
leaders as learning facilitators in an action learning approach, can be transferred from a production context to a
knowledge work context for the purpose...
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Kristensen, Thomas Borup, Henrik Saabye, and Amy Edmondson. "Becoming a Learning Organization While Enhancing Performance: The Case of LEGO." International Journal of Operations & Production Management 42, no. 13 (2022): 438–481.
- 27 Apr 2020
- Research & Ideas
How Remote Work Changes What We Think About Onboarding
the new tools at their disposal. Orientation and training: Hiring managers should provide employees with electronic versions of important company documents that will help orient them to the company’s...
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by Boris Groysberg
- 17 Jan 2011
- Research & Ideas
Being the Boss
individual performers—don't even think about relationships. They're so task oriented that they put the work to be done and their authority as boss at the heart of what they do and assume they can ignore the human aspects of working with...
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by Carmen Nobel
- 09 May 2017
- What Do You Think?
Should Management Be Primarily Responsible to Shareholders?
controlled for industry and stage in the business cycle.” Bob Vanourek, citing results of a study by the McKinsey Global Institute, said that long-term oriented firms in its sample “outperformed the short-termers in revenue growth,...
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by James Heskett
- 19 Jul 2013
- Working Paper Summaries
Helping You Help Me: The Role of Diagnostic (In)Congruence in the Helping Process within Organizations
- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
with building trust. If you demand immediate compensation every time you make a concession, your behavior will be seen as self-serving rather than oriented toward achieving mutual satisfaction. 4. Make Concessions In Installments Which of...
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by Deepak Malhotra
- 09 Jul 2007
- Research & Ideas
Five Steps to Better Family Negotiations
requires that you understand the other side's interests and constraints, and that the other party understands your interests and constraints. Most family members are typically well intentioned when they negotiate, and one would think that such an View Details
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by John A. Davis and Deepak Malhotra
- 17 Apr 2019
- Research & Ideas
How Managers Stifle Creativity
they're clearly oriented toward maintaining the status quo. They're suspicious of new ideas. Sometimes the organization has a culture where new ideas are evaluated harshly, and people see that. It speaks much louder than any corporate...
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by Danielle Kost