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All HBS Web
(727)
- People (1)
- News (206)
- Research (436)
- Events (1)
- Multimedia (5)
- Faculty Publications (102)
- 16 Feb 2016
- First Look
February 16, 2016
mortgages, accumulating twice the holdings of more seasoned managers. Moreover, inexperienced managers who personally experienced severe or recent adverse investment outcomes behaved more like seasoned managers. Training and institutional...
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Sean Silverthorne
- Web
Live from Klarman Hall - Alumni
show how deep-purpose companies energize their enterprise by inspiring employees and fostering greater loyalty and trust with customers and partners. Purpose is also a compass with which these firms effectively navigate the inevitable...
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- 22 Nov 2023
- Research & Ideas
Humans vs. Machines: Untangling the Tasks AI Can (and Can't) Handle
Consulting Group employees work with AI: Humans are still needed to make that call. To operationalize AI successfully, managers must carefully select its applications, train workers in using it properly, and...
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- March 1987 (Revised October 1993)
- Case
Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program
By: W. Earl Sasser
In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic to the fast food industry (i.e., a labor shortage which made it difficult to attract and maintain quality crew...
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Motivation and Incentives;
Managerial Roles;
Retention;
Employees;
Performance Improvement;
Recruitment;
Problems and Challenges;
Compensation and Benefits;
Food and Beverage Industry;
Service Industry;
Boston
Sasser, W. Earl. "Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program." Harvard Business School Case 687-063, March 1987. (Revised October 1993.)
- 26 Jun 2007
- First Look
First Look: June 26, 2007
billion. The company had 41,000 employees in 11 countries, but it was ill-prepared for the increasingly competitive market. With the shift from hardware to software and services, HCL had slipped behind its Indian competitors and...
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Martha Lagace
- Web
Actively Addressing Unconscious Bias in Recruiting - Recruiting
venture capital but also expand to goods and service-based businesses. Addressing Unconscious Bias in Recruiting There are excellent resources to help train your managers and employees to confront...
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- November 2017
- Case
Loss Prevention at Mac's Convenience Stores (A)
By: Francesca Gino, Katherine DeCelles and Olivia Hull
Faced with a persistent robbery problem at his convenience store company, Sean Sportun, security and loss prevention manager at Mac’s of Central Canada, looked to standardize safety measures and devise a new way of preventing employee injury. But as a 32-year old with...
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Public Relations;
Community Relations;
Change Management;
Working Conditions;
Leading Change;
Training;
Knowledge Dissemination;
Crime and Corruption;
Law Enforcement;
Legal Liability;
Business and Community Relations;
Retail Industry;
Canada
Gino, Francesca, Katherine DeCelles, and Olivia Hull. "Loss Prevention at Mac's Convenience Stores (A)." Harvard Business School Case 918-001, November 2017.
- 14 Apr 2015
- First Look
First Look: April 14
https://cb.hbsp.harvard.edu/cbmp/product/715416-PDF-ENG Harvard Business School Case 615-043 Oberoi Hotels: Train Whistle in the Tiger Reserve Celebrated as one of the world's premiere luxury hotel brands, Oberoi Hotels attracts and...
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Sean Silverthorne
- 27 Sep 2006
- Research & Ideas
Report From Egypt: Studying Global Influences
philanthropic efforts but more often helping communities through core business practices, such as gaining flexibility to hire and fire from the union by raising wages and increasing training or helping laid-off View Details
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by Sean Silverthorne
- Web
Social Enterprise | Harvard Business School
that philanthropy was not taken as seriously as it should be. If it was ... One Way to Help Employees Build Emergency Savings May 14, 2024 By: Timothy Flacke and Peter Tufano Intentional cooperation between two organizations — BlackRock,...
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- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
costly for both employees and employers, in terms of direct medical costs as well as costs stemming from lost productive time and missed days at work. Resilience training has been shown to improve workplace...
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Dina Gerdeman
- Web
Placement - Doctoral
Shaping Organizational Outcomes through Management Control Systems: Evidence from the Field Advisors: Dennis Campbell (Chair), Tatiana Sandino , and Susanna Gallani Jihwon Park Accounting & Management, 2020 Placement: CUNY, Baruch College, Zicklin School of Business...
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- 26 Apr 2024
- HBS Case
Deion Sanders' Prime Lessons for Leading a Team to Victory
subordinates feels micromanaged, which is bizarre.” It’s a leadership approach focused on self-discipline and personal accountability, one that might be considered refreshing in a business world often bogged down by managers who second-guess every move their View Details
- Web
Managing the Future of Work
organization and create the workforce of the future? Featured Reports Healthy Outcomes By: Joseph B. Fuller 10 JAN 2024 An analysis of employers who offer employees caregiving support services shows that there is indeed a positive return...
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- Web
Value-Based Health Care - Institute For Strategy And Competitiveness
the current concepts in how health care delivery systems can grow and deliver value-based health care across geography. See All Presentations In The News Course Trains New Army Musculoskeletal Integrated Practice Unit Teams January 2020...
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- 26 Jul 2023
- Research & Ideas
STEM Needs More Women. Recruiters Often Keep Them Out
employers: Don’t worry about losing your best employees to training—take the risk. “This is one way to really educate your employees and keep them fresh,” Lane says. For students: Finish your application...
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by Rachel Layne
- 22 Aug 2016
- Research & Ideas
Master the One-on-One Meeting
Whether you’re a CEO or a line manager, your team is just as important as a group as its members are as individuals. Today’s tech companies offer many perks to attract and retain the best employees. We offer competitive salaries, training...
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by Julia B. Austin
- 11 Sep 2017
- Research & Ideas
Why Employers Favor Men
findings may help employers train recruiters to be aware of their biases and work around them. The two faces of discrimination Gender discrimination clearly runs through the workplace. Women earn about 78 cents on the dollar compared to...
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by Dina Gerdeman
- 14 Dec 2021
- Op-Ed
To Change Your Company's Culture, Don't Start by Trying to Change the Culture
Culture change is probably on your leadership agenda. You may want (or feel forced) to create a post-pandemic culture, or become more collaborative, innovative, or aggressive. But most companies fail in this because they try to change culture directly—through speeches,...
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by Michael Beer
- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
detailing the scope of Walmart’s operations and current strategies in the case “Walmart’s Workforce of the Future.” Published in April, it offers an overview of the considerable investments the retail giant is making in its e-commerce infrastructure, in its View Details