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- News (25)
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- Faculty Publications (89)
Show Results For
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All HBS Web
(217)
- News (25)
- Research (168)
- Multimedia (1)
- Faculty Publications (89)
- 01 Dec 2017
- News
Case Study: The Doctor Deficit
two-sided marketplace, it must achieve a critical mass of both employers and employees in each market to be successful, an endeavor that takes time and resources. Focusing on a small number of states would allow the company to prove the...
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April White
- 07 Jul 2022
- Blog Post
Pathlight: Reimagining the Developer Onboarding Experience
joined—from starting Red Hat Consulting’s UI/UX Community of Practice to building the first employee resource group (women in tech) at Invitae. In late 2019, I felt a strong itch to consider the entrepreneurship path. I applied to HBS...
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- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
Duncan for the company’s Hack Week competition, in which employees are invited to spend a week pursuing a passion project. Their idea for a personality-forward voice assistant won an award and, with it, some funding. “Seeing that Spotify...
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- 02 Mar 2023
- Blog Post
Women, Work, and the "M" Word
Porat – all women above the age of 50, which is typically a menopausal demographic. We need more leaders like these trailblazers from successive generations. So, how do business leaders support saying the “M” word? Both from a lens of View Details
- 25 Jan 2011
- First Look
First Look: Jan. 25
http://sloanreview.mit.edu/the-magazine/articles/2010/fall/52118/how-to-do-well-and-do-good/ Corporate Governance When Founders Are Directors Authors:Feng Li and Suraj Srinivasan Publication:Journal of Financial Economics (forthcoming) Abstract We examine CEO...
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Sean Silverthorne
- 19 Jan 2022
- In Practice
7 Trends to Watch in 2022
also be necessary. Many companies assume that 50 percent, 100 percent, even 200 percent annual turnover in workers is “normal.” As a result, they fail to invest in programs such as upskilling that will dramatically improve their retention...
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by HBS News
- 26 Feb 2007
- Research & Ideas
The Power of the Noncompete Clause
and employee-specialist/star? A: From the employer's perspective, one thing to keep in mind is that noncompetes are far from ironclad. Even if one operates in a state that enforces noncompetes, employees may explore their options at...
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by Martha Lagace
- 27 Mar 2012
- First Look
First Look: March 27
experiment carried out in a large business process outsourcing company, we found that socialization focused on personal identity (emphasizing newcomers' unique perspectives and strengths) led to significantly greater customer satisfaction and greater View Details
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Carmen Nobel
- 25 Sep 2007
- First Look
First Look: September 25, 2007
frontline staff work with particular attention to patient safety issues and facilitated open-discussion meetings with employees about their safety related concerns. Data Collection. Hospitals submitted data on the operational failures...
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Martha Lagace
- 05 May 2009
- First Look
First Look: May 5, 2009
Psychology (forthcoming) Abstract This study examined the convergent and construct validity of ratings of individual creative contributions in a team context. A sample of 201 employees and supervisors, working on 26 team projects,...
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Martha Lagace
- 12 Aug 2008
- First Look
First Look: August 12, 2008
societal stereotypes of underrepresented minorities, making knowledge intensive firms a rich environment to examine diversity initiatives and explore the dynamics that hinder retention and promotion for underrepresented minorities in...
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Sean Silverthorne
- June 2024
- Teaching Note
Skills-First Hiring at IBM
By: Boris Groysberg and Sarah Mehta
Teaching note for “Skills-First Hiring at IBM,” case no. 422-013.
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Keywords:
Competency and Skills;
Experience and Expertise;
Talent and Talent Management;
Human Resources;
Human Capital;
Employees;
Recruitment;
Retention;
Selection and Staffing;
Jobs and Positions;
Job Design and Levels;
Job Interviews;
Society;
Societal Protocols;
Technology Industry;
United States;
New York (state, US)
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
staggering rate. In an ambitious study of 4,200 companies, conducted by the McKinsey Global Institute, 72% reported using them to facilitate employee communication. We have studied internal social tools in various work settings, including...
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Carmen Nobel
- 19 Apr 2016
- First Look
April 19, 2016
employee learning into changes in individual and organization behavior or improved financial performance. Put simply, companies are not getting the return they expect on their investment in training and education. By investing in training...
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Sean Silverthorne
- Web
Supplemental Financial Information - Financial Report 2018
employment market tightens. Offsetting these pressures—as well as underlying inflation in employee compensation—is key to the School’s cost-control strategy. Carefully managing the growth of the School’s administrative staff is central to...
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- 18 Dec 2012
- First Look
First Look: December 18
greater customer satisfaction and employee retention after six months as compared to (a) socialization that focused on organizational identity (emphasizing the pride to be gained from organizational...
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Carmen Nobel
- 12 Oct 2011
- First Look
First Look: October 12
income between two organizations in similar businesses. It can be measured by the "Four Rs" of referrals and retention of employees, returns to labor, and relationships with customers that foster customer referrals and...
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Sean Silverthorne
- 26 Feb 2008
- First Look
First Look: February 26, 2008
I test for learning vs. effort allocation effects of promotion-based incentives. I find that promotion and demotion decisions for store managers of a major U.S.-based fast-food retailer (QSR) are sensitive to nonfinancial performance measures of service quality and...
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Martha Lagace
- April 2023 (Revised April 2024)
- Teaching Note
Netflix's Culture: Binge or Cringe?
By: Hubert Joly, Leonard A. Schlesinger, James Barnett and Stacy Straaberg
Teaching Note for HBS Case No. 522-096.
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Keywords:
Compensation and Benefits;
Employees;
Recruitment;
Resignation and Termination;
Retention;
Selection and Staffing;
Innovation and Management;
Innovation Strategy;
Leadership Style;
Business or Company Management;
Management Style;
Media;
Business Processes;
Organizational Culture;
Organizational Structure;
Performance Expectations;
Performance Productivity;
Creativity;
Business Strategy;
Entertainment and Recreation Industry;
Media and Broadcasting Industry;
Motion Pictures and Video Industry;
Video Game Industry;
North America;
California;
Canada;
Europe;
Middle East;
Africa;
Asia;
Latin America
- 19 Jan 2011
- First Look
First Look: Jan. 18
behavior. We propose that envy and empathy lead employees to discriminate in illicitly helping customers based on customer wealth. We test for this hypothesis in the vehicle emissions testing market, where View Details
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Sean Silverthorne