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All HBS Web
(603)
- People (1)
- News (215)
- Research (262)
- Events (1)
- Multimedia (23)
- Faculty Publications (231)
- June 2018 (Revised January 2019)
- Case
Membership Rewards® from American Express
By: Shelle Santana, Frances X. Frei and Lauren G. Pickle
Credit and charge card issuer American Express (Amex) had developed a strong reputation among consumers due in part to its Membership Rewards (MR) loyalty program, first established in 1991. Through MR, all Amex cardholders could accumulate and redeem “points” based on...
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Keywords:
Financial Services;
Customer Loyalty;
Credit Cards;
Marketing Strategy;
Product Marketing;
Brands and Branding;
Customer Value and Value Chain;
Value Creation;
Financial Services Industry;
Banking Industry;
North America;
United States
Santana, Shelle, Frances X. Frei, and Lauren G. Pickle. "Membership Rewards® from American Express." Harvard Business School Case 518-079, June 2018. (Revised January 2019.)
- May 2022
- Case
Rawbank's Illico Cash: Can 'Fast Money' Overcome Cash Dependency in the DRC?
By: Lauren Cohen and Grace Headinger
Thomas de Dreux-Brézé, the Head of Strategy and Project Management at Rawbank Congo in the Democratic Republic of the Congo (DRC), was perplexed as he reviewed annual adoption rates for the bank’s launch of Illico Cash 2.0. As the bank’s mobile money app, Illico Cash...
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Keywords:
Fintech;
Inflation;
Deflation;
Rural;
Urban;
Emerging Market;
Mobile Technology;
Finance;
Money;
Inflation and Deflation;
Business Growth and Maturation;
Decision Choices and Conditions;
Demographics;
Developing Countries and Economies;
Corporate Entrepreneurship;
Behavioral Finance;
Currency;
Banks and Banking;
Commercial Banking;
Financial Strategy;
Rural Scope;
Urban Scope;
Innovation Strategy;
Emerging Markets;
Network Effects;
Consumer Behavior;
Mobile and Wireless Technology;
Technology Adoption;
Banking Industry;
Financial Services Industry;
Technology Industry;
Congo, Democratic Republic of the
Cohen, Lauren, and Grace Headinger. "Rawbank's Illico Cash: Can 'Fast Money' Overcome Cash Dependency in the DRC?" Harvard Business School Case 222-084, May 2022.
- September 2023 (Revised October 2023)
- Case
Ghassan Nuqul and the Nuqul Group: Preserving a Father's Legacy
By: Christina R. Wing, Lauren Cohen and Alpana Thapar
The Nuqul Group was established in 1952 by Elia Nuqul, a Palestinian refugee who fled his hometown in 1948 with his family to Jordan. He overcame many hardships in his initial years there, but subsequently started a trading business that grew to become one of Jordan’s...
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Keywords:
Family Business;
Family Ownership;
Organizational Change and Adaptation;
Management Succession;
Jordan
Wing, Christina R., Lauren Cohen, and Alpana Thapar. "Ghassan Nuqul and the Nuqul Group: Preserving a Father's Legacy." Harvard Business School Case 624-030, September 2023. (Revised October 2023.)
- Web
Great American Business Leaders of the 20th Century - Leadership
Electric Company, 1892–1913 Ben Cohen Ben & Jerry's Ice Cream, 1978–1994 Wilton D. Cole Crowell-Collier Publishing Company, 1956–1963 Gilbert Colgate Colgate-Palmolive Company, 1920–1928 Samuel B. Colgate Colgate-Palmolive Company,...
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- Web
Finance - Faculty & Research
Systematic Investment to Philanthropy By: Lauren Cohen , Hao Gao, Alexander Bischoff and Sophia Pan July 2024 | Case | Faculty Research Melissa Berman, CEO of Rockefeller Philanthropy Advisors (RPA),...
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- Web
Named Fellowship Funds - Alumni
distinction in 1972. Atkinson joined Goldman Sachs, and in 1975 was the second person for GS in Japan and all of Asia, enabling GS to become one of the first six non-Japanese companies to hold a seat on the Tokyo Stock Exchange. He was recognized in 1998 View Details
- Web
Negotiation, Organizations & Markets Doctoral Students - Faculty & Research
Negotiation, Organizations & Markets Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students Jennifer Abel Yajun Cao Fiona Chen Cameron Cohen Terry Culpepper Cameron Deal Jo Ellery Aristotle Epanomeritakis...
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- 2018
- Working Paper
Patent Trolls: Evidence from Targeted Firms
By: Lauren Cohen, Umit G. Gurun and Scott Duke Kominers
We provide the first large-sample evidence on the behavior and impact of non-practicing entities (NPEs) in the intellectual property space. We find that on average, NPEs appear to behave as opportunistic “patent trolls.” NPEs sue cash-rich firms—and target cash in...
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Keywords:
Patent Trolls;
NPEs;
PAEs;
Innovation;
Patents;
Ethics;
Lawsuits and Litigation;
Innovation and Invention;
Corporate Finance
Cohen, Lauren, Umit G. Gurun, and Scott Duke Kominers. "Patent Trolls: Evidence from Targeted Firms." Harvard Business School Working Paper, No. 15-002, July 2014. (Revised June 2018.)
- Web
Technology & Innovation - Faculty & Research
Financial Advice: Digital Transformation at Edward Jones By: Lauren Cohen , Richard Ryffel, Grace Headinger and Sophia Pan July 2024 | Case | Faculty Research Edward Jones, a wealth management advisory from...
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- Web
Video Clips - Creating Emerging Markets
Video Clips This library of video clips enables educators and others to search for relevant interview clips by subject, industry, country, or any combination of all three. Users can also search by name to...
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- September 2023
- Case
Diamond Standard
By: Lauren H. Cohen, Zhaoheng Gong and Grace Headinger
Cormac Kinney, Founder and CEO of Diamond Standard, was on a mission to transform the U.S. diamond market through unlocking the precious gems as market-traded assets. As a serial FinTech entrepreneur, he hoped to add an additional service to his vault: Carats. The...
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Keywords:
Tokenization;
Fintech;
Cryptocurrency;
Liquidity;
Digital;
Rare Earth Minerals;
Decentralized;
Crypto Economy;
Financial Product;
Metals;
Diamonds;
Commodity;
Assets;
Financial Instruments;
Financial Institutions;
Financial Markets;
Investment;
Technological Innovation;
Natural Resources;
Business Startups;
Currency;
Financial Services Industry;
United States
Cohen, Lauren H., Zhaoheng Gong, and Grace Headinger. "Diamond Standard." Harvard Business School Case 224-009, September 2023.
- Web
Podcast - Business & Environment
Harvard’s Climate Action Week in May 2023. Moderated by HBS Prof. George Serafeim, the panel includes Carter Roberts, President & CEO of World Wildlife Fund, HBS professor Deb Spar, Bonita Stewart, Board Partner at Gradient Ventures, and...
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- 2020
- Working Paper
Best Ideas
By: Miguel Antón, Randolph B. Cohen and Christopher Polk
We find that the stocks in which active mutual fund or hedge fund managers display the most conviction towards ex-ante, their “Best ideas,” outperform the market, as well as the other stocks in those managers’ portfolios, by approximately 2.8 to 4.5 percent per year,...
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Keywords:
Mutual Funds;
Managerial Skill;
Market Efficiency;
Investment Funds;
Management;
Investment Portfolio;
Decision Making
Antón, Miguel, Randolph B. Cohen, and Christopher Polk. "Best Ideas." Harvard Business School Working Paper, No. 21-004, June 2020.
- June 2018
- Background Note
Introduction to Life Settlements
By: Alexander Braun, Lauren H. Cohen, Christopher J. Malloy and Jiahua Xu
Life insurance is an asset owned by the majority of American adults (61%). Note that this 61% penetration rate is essentially at parity with home ownership (64%) and higher than that of 401(k) retirement account ownership (53%). Life settlements, or life insurance...
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Braun, Alexander, Lauren H. Cohen, Christopher J. Malloy, and Jiahua Xu. "Introduction to Life Settlements." Harvard Business School Background Note 218-127, June 2018.
- Web
Impact Investing | Social Enterprise | Harvard Business School
the globe – from BlackRock, to Root Capital, to Social Finance, to Omidyar Network to Wellington Asset Management. Publications Rockefeller Philanthropy Advisors: Bringing Systematic Investment to Philanthropy By: Lauren Cohen, Hao Gao,...
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- Web
Leadership - Faculty & Research
Washington (state, US) ; Seattle ; Japan Citation Educators Related Groysberg, Boris, and Tom Quinn. "Wizards of the Coast and Magic: The Rebounding." Harvard Business School Case 424-047, July 2024. Knowledge-Enabled Financial Advice: Digital Transformation at Edward...
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- October 2004 (Revised January 2006)
- Tutorial
Introduction to Responsibility Accounting Systems
By: David F. Hawkins, V.G. Narayanan, Jacob Cohen and Michele Jurgens
Responsibility accounting systems generate financial and related nonfinancial information about the actual and planned activities of a company's responsibility centers--organizational units headed by managers responsible for a unit's performance. The principal...
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- Nov 05 2018
- Interview
Savvy Investing for the Family Office
- January 2013
- Case
Omidyar Network: Pioneering Impact Investment
By: Michael Chu and Lauren Barley
Omidyar Network, having deployed to date over $500 million in ways ranging from donations to commercial equity capital, must decide whether to back Anudip, an Indian organization dedicated to providing the rural unemployed and marginalized with livelihoods linked to...
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Keywords:
Social Enterprise;
Social Entrepreneurship;
Investment;
Philanthropy and Charitable Giving;
India
Chu, Michael, and Lauren Barley. "Omidyar Network: Pioneering Impact Investment." Harvard Business School Case 313-090, January 2013.