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All HBS Web
(618)
- News (229)
- Research (305)
- Multimedia (11)
- Faculty Publications (47)
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- 17 Dec 2001
- Research & Ideas
Risks and Rewards of the Intrapreneur
levels of the company, particularly from the CEO. Evaluate the company's other start-up efforts and how it handled projects that failed in some regard, said Jim Barron, vice president of Innosight L.L.C., a consulting firm specializing in...
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by Sean Silverthorne
- 02 Mar 2016
- What Do You Think?
Is Apple’s Real Privacy Challenge Technology Innovation Itself?
put it, “Remember, if you lose personal liberty and privacy, you lose everything. Be very careful what you would wish for in the cause of ‘national interest’.” Commenting that it requires some subtlety to get this balance between security and privacy right, View Details
- 01 Mar 2018
- What Do You Think?
Two Decades Later, is the 'New Economy' Finally Here?
in September, 2000. It described the enthusiasm at that time for a "New Economy," one driven by information technology and characterized by “greater growth and lower unemployment than ever before...
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by James Heskett
- 20 May 2016
- Op-Ed
World Health Organization Lacks Leadership to Combat Pandemics
public advisories, and it is regarded as more of a policeman than a partner by national governments. Its many dedicated scientists produce useful reports on the global state of public health, but the WHO's bureaucracy impedes the decisive...
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- 01 Jul 2019
- What Do You Think?
Are Super Stretch Goals Only for the Very Young?
Drucker became skeptical of the methodology, particularly when it was tied to monetary incentives that led managers to game the system by understating what they could achieve. Slowly, the notion of stretch goals emerged. View Details
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by James Heskett
- 10 Nov 2008
- Research Event
Social Media Leads the Future of Technology
number of which offer Internet access. What these statistics suggest is that "the most precious currency today is information," said panelist Jim Breyer, an early investor in Facebook and a director of Wal-Mart Stores....
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by Martha Lagace
- 04 Mar 2002
- What Do You Think?
Why the Bull Market in Leadership Books?
... leadership of (especially people) assets." The timing of this "bull market," Chris Wolfington writes, may be accounted for by "the wave of managers who were hired at fast growing startups into leadership positions...
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by James Heskett
- 02 Aug 2006
- Research & Ideas
Investor Protection: The Czech Experience
Nova lived up to its moniker, nová meaning "new" in Czech and alluding as well to a bright star. Its wide array of programs provided a spicy alternative to the tired fare offered by the two prevailing state-run channels whose...
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- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
To compete with truly 'sticky' customer service, you're going to need to get creative . . ." Jim Coyle suggests that this may involve putting in place effective service recovery programs that "fix problems when they are brought...
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by James Heskett
- 2012
- Book
Harder Than I Thought: Adventures of a Twenty-First Century Leader
By: Robert D. Austin, Richard L. Nolan and Shannon O'Donnell
Being a great leader today is much harder than you think—meet Jim Barton. He's a newly minted CEO, rising leader of a firm in transition, and manager of massive complexity—thanks to our incredibly networked and increasingly unpredictable world of business. What if you...
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Austin, Robert D., Richard L. Nolan, and Shannon O'Donnell. Harder Than I Thought: Adventures of a Twenty-First Century Leader. Harvard Business Review Press, 2012.
- 07 Feb 2011
- Lessons from the Classroom
Creating the Founders’ Dilemmas Course
to deal with the big risks introduced by that decision; and Jim Triandiflou, founder and CEO of Ockham Technologies, who worries about losing control of the company as he and his cofounder consider various...
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- 03 Feb 2011
- What Do You Think?
Are We Going “Back to the Future” In Researching Management?
Citing corporate scandals of the past ten years, Andrew MacLennan said that " in the last 10 years there has been a growing recognition of the need to balance great ideas with concern for execution " Debra Farquharson commented that this has been accompanied...
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Re: James L. Heskett
- 17 Aug 2020
- Research & Ideas
What the Stockdale Paradox Tells Us About Crisis Leadership
States as one of the 15 “safe countries” whose citizens may enter freely. Meanwhile, many leaders are reporting that their teams—or they themselves—have crashed into a wall of demotivation and despair. The Stockdale Paradox, made famous in View Details
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by Boris Groysberg and Robin Abrahams
- 19 Jul 2010
- Research & Ideas
How Mercadona Fixes Retail’s ’Last 10 Yards’ Problem
impact on profits." Adopting Mercadona's approach also requires a leader with a strong backbone. Ton notes that Jim Sinegal, CEO of Costco, another retailer with good labor practices, had been criticized View Details
- 24 Jul 2006
- Research & Ideas
How Kayak Users Built a New Industry
from these standards. By the same token, the dominant design of rodeo kayaks (as of about 2000) involves a short, center-buoyant, planing hull made of molded plastic. Bill Abernathy of HBS and Jim Utterback...
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- 02 Mar 2020
- What Do You Think?
Are Candor, Humility, and Trust Making a Comeback?
report to you succeed, I think it’s pretty hard to lead with anything other than humility and vulnerability.” Dfallah said, “I believe candor, humility and trust are core values for visionary companies ” Michael H. added, “For several years, I’ve been advocating a...
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by James Heskett
- 06 Jan 2016
- What Do You Think?
Why Do Leaders Get Their Timing Wrong?
Summing Up Is Good Timing in Management Primarily a Function of Strategy or Culture? Timing in executing change is an important responsibility of leadership. Responses to this month’s column suggest that if timing is the result of one person’s judgment, that judgment...
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- 06 Jul 2010
- Research & Ideas
Renewable Energy: Winds at Our Back?
When American energy entrepreneur Jim Gordon envisioned the first offshore wind farm lining the horizon a few miles off the coast of the eastern United States, he perhaps did not factor in blowback from almost every angle. Gordon's nearly 10-year battle to gain...
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- 12 Oct 1999
- Research & Ideas
Spirit at Work: The Search for Deeper Meaning in the Workplace
"spiritual anchors for the new millennium." Clearly, something of a nonmaterial nature is stirring in the corporate temple. But questions abound. Just what does it mean to bring spirituality into the workplace? Is this an appropriate way to help people feel...
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by Marguerite Rigoglioso
- 26 Jan 2009
- Research & Ideas
Where is Home for the Global Firm?
costs," he continues, "while readily identifiable and daunting, must be compared with the potentially large benefits created by managerial specialization and the ability to access differentiated resources easily." In the following...
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by Martha Lagace