by James Heskett - Publications - Faculty & Research - Harvard Business School

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06 Mar 2013
What Do You Think?

Who Should Manage Our Work Time?

Summing Up Who Will Save Us From Our Work Habits? We have a problem in the workplace. Some of it is being forced upon us by forces in society. Some of it is of our own making. But we face increasing challenges in managing our work time... View Details

Keywords: by James Heskett

04 Aug 2003
What Do You Think?

Are We Facing an Attitude Shortage?

"The best way to go about it in the corporate world is to have good leaders who can lead by example with positive and solution-oriented attitudes." Kevin Bowe added, "Attitudes can be learned, and winning behaviors... View Details

Keywords: by James Heskett

05 Jun 2000
What Do You Think?

What’s Happening to Our Patience?

expectations. Matt Lynch observes that seconds can drag by on some tasks, namely those associated with high tech applications, while "an hour can pass by barely noticed" on other tasks. In order to... View Details

Keywords: by James Heskett

06 Nov 2000
What Do You Think?

Succession at GE: What’s Next?

beyond April 2001. With that in mind, questions arise about what capabilities GE's board should seek in Welch's replacement. Are there clues in the way Welch was selected in 1980? At the time, GE was led by Reg Jones, View Details

Keywords: by James Heskett

03 Apr 2013
What Do You Think?

Will Women Leaders Influence the Way We Work?

leaders on work, "it is extremely naive to expect that stereotypical ideas about what women in general are like will have any meaning for the behavior of women in senior management positions. Women who arrive in such positions will be very atypical ." The... View Details

Keywords: by James Heskett

05 Sep 2000
What Do You Think?

Whither the Information Economy?

made possible by a shifting "mix" featuring less product-centered and more information-centered economic activity. Skyrocketing price-earnings ratios of information-rich corporations are a natural result of this. Growing ratios... View Details

Keywords: by James Heskett

02 Apr 2001
What Do You Think?

Telecommuting: Dangerous to Health?

widely heralded. Clearly, it has enabled millions to participate in the paid workforce who otherwise would be constrained by location and disruptive commitments. But now we are beginning to see a backlash in the form of a migration of... View Details

Keywords: by James Heskett

07 Aug 2013
What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

was a way of injecting a certain amount of objectivity and analysis into the decision to be made. In recent years, we have been advised to make certain decisions in a "blink" by Malcolm Gladwell, to "think twice" View Details

Keywords: by James Heskett

05 Jul 2012
What Do You Think?

Why Is Trust So Hard to Achieve in Management?

that lead to damaged trust may well be "plans and intentions (that are) overtaken by circumstances beyond control." There were even more suggestions about what to do about the trust deficit, other than just making sure that all... View Details

Keywords: by James Heskett

04 Feb 2014
What Do You Think?

Has Listening Become a Lost Art?

'positive responses' instead of finding out how we can do things better by listening and responding to 'negative responses.'" Others were not so sure. Tema Frank said she is not convinced that our ability to listen is any worse than it... View Details

Keywords: by James Heskett

05 Jul 2006
What Do You Think?

How Important Is “Executive Intelligence” for Leaders?

Summing Up Judging from the number of responses to the July column, Justin Menkes, author of the book Executive Intelligence, appears to have tapped into a hot issue with his concern that what he terms "executive intelligence" is underrated, under-measured,... View Details

Keywords: by James Heskett

04 Oct 2004
What Do You Think?

Does Speed Trump Intellectual Property?

represents a capability which is difficult to replicate." Several did suggest potential problems, however, in using speed to preempt the fruits of intellectual property. John Rudd comments, "The practice mentioned by Fox... View Details

Keywords: by James Heskett

01 Aug 2018
What Do You Think?

Are Free Trade and Free Markets Quaint Ideas From the Past?

consumers and workers, and the political realities of modern governments. That appears to be a central message conveyed by responses to this month’s column. Ian Brinkley raised the issue of shifting needs of trading partners as a problem... View Details

Keywords: by James Heskett

01 Sep 2003
What Do You Think?

To Whom Should Boards be Accountable?

fill."—Allan Page "There is no definitive answer to the question of how any given board balances the needs of various classes of shareholders, employees, vendors, etc."—Amy Savin "The board should be guided by the... View Details

Keywords: by James Heskett

James H. Clark

Clark is considered a serial entrepreneur. In 1982, he founded Silicon Graphics, which became a leading provider of three-dimensional computer graphic applications. First used by architects and designers, Silicon Graphics’ applications... View Details

Keywords: Computers & Electronics

James G. Treybig

Treybig was a pioneer in the early days of computer development. In 1976, his company introduced the first fail-safe, no fault minicomputer at a time when system failures and breakdowns were commonplace. By stringing together a series of... View Details

Keywords: Computers & Electronics

James W. Thompson

campaigns in such magazines as Godey’s Ladies Book and Peterson’s Magazine. By the time Thompson retired in 1916, he had represented such companies as Eastman Kodak and Prudential Insurance, and his company had become an advertising... View Details

Keywords: Services

07 Jan 2002
What Do You Think?

Did Consumer Behavior Tracking Come of Age on September 11?

age and with it comes a price: privacy. If monitoring is a good way to provide security, so be it." Have we become so accustomed, however gradually, to the idea of oversight that surveillance in the name of transparency is a mere increment in a long-established... View Details

Keywords: by James Heskett

03 Dec 2001
What Do You Think?

What Happens When the Sumo Master Learns Judo?

the greater the likelihood that it will not be a major player in future competitions in rapidly changing environments. —Professor James Heskett Both Dennis Crane and Richard Eckel suggested that a broader... View Details

Keywords: by James Heskett

01 Oct 2014
What Do You Think?

Is Too Much Focus a Problem?

process, they provoked a new round of questions. David Physick teed up the discussion nicely by commenting, "The wonderful American motor racing driver, Mario Andretti, who was as focused an individual as any racer, remarked he'd... View Details

Keywords: by James Heskett

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