Retail Banking - Publications - Faculty & Research

07 Sep 2011
First Look

First Look: Sept. 7

use loan-level data to study how the organizational structure of banks impacts small business lending. We find that decentralized banks—where branch managers have greater autonomy over lending decisions—give larger loans to small firms... View Details

Keywords: Sean Silverthorne

11 Dec 2023
Blog Post

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy

joining Teach for America or law school, and then ultimately management consulting after college graduation. In consulting, Leahy had her first exposure to the retail industry, working primarily with clients in the View Details

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Choosing the Right Student Loan - MBA

Government Health Care / BioTech Manufacturing Private Equity Real Estate Retail Social Enterprise Technology Venture Capital Audiences Audiences FirstGen+ College Diverse Perspectives International LGBTQ+ Military Socioeconomic Inclusion... View Details

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

example of a company that has been on this journey? A: Best Buy, the largest dedicated consumer electronics retailer in the United States, provides a good example of a company that developed an outside-in orientation by tackling its own... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

18 Apr 2017
First Look

First Look at New Ideas, April 18

Montgomery, the motivation for the pilot program was to improve the consumer reselling experience and to enhance "diamond equity." Somewhat paradoxically, consumers typically received very low prices when they tried to sell diamonds (5-20% of the original View Details

Keywords: by Sean Silverthorne

17 Aug 2009
Research & Ideas

Quantifying the Economic Impact of the Internet

recent TNS study reported the leading activities of Internet users as: used a search engine to find information (81 percent); looked up the news (76 percent); used online banking (74 percent); looked up the weather (65 percent);... View Details

Keywords: by John Quelch; Advertising; Publishing

08 Sep 2014
Research & Ideas

The Strategic Way To Hire a Sales Team

including simulations, the kinds of tests used at HubSpot, or interviewing techniques. Many sales organizations could emulate the practice used by investment banks and consulting firms when hiring MBAs: the summer job is, in effect, an... View Details

Keywords: by Carmen Nobel

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Past Issues - Alumni

a few true believers—and a few big wins—to bring their vision to the masses. Front-Row Seat How David Bradley (MBA 1977) turned a floundering magazine into a flourishing multimedia empire Fashion's Retail Revolution The alumni... View Details

01 Aug 1998
News

Spangler Family Gift Endows New Campus Center

and real-estate firm and in banking, where, among other achievements, he led a merger of the Bank of North Carolina with the North Carolina National Bank Corporation - now NationsBank - in the early 1980s.... View Details

Keywords: Nancy O. Perry

25 Feb 2020
News

Task Force

had experience with retail in emerging markets: Monroy, who is Colombian, worked for Procter & Gamble in Mexico for seven years, while Campbell held a number of positions at Walmart, with stints in India and China (which was “like going... View Details

Keywords: Julia Hanna; gig economy; Retail Trade

03 Mar 2015
First Look

First Look: March 3

https://cb.hbsp.harvard.edu/cbmp/product/715432-PDF-ENG Harvard Business School Case 715-019 A Currency We Can Call Our Own: Populism, Banking Crises, and Exchange Rate Crises in Argentina, 1946-2002 The case describes Argentina's... View Details

Keywords: Sean Silverthorne

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Accounting & Management Awards & Honors - Faculty & Research

Competitive Manuscript Award from the Institute of Management Accountants for “Introducing the First Management Control Systems: Evidence from the Retail Sector” ( Accounting Review , January 2007). George Serafeim : Received the... View Details

01 Jun 2024
News

Alumni Achievement Awards 2024

for me coming out of HBS was that it can take time to curate your career. So many of my classmates went to New York to pursue investment banking or consulting. I took a job in operations in Chicago because, ultimately, I wanted to run a... View Details

28 Oct 2014
First Look

First Look: October 28

has long been recognized as an engine for economic growth and development. Unlike bank loans, where the entrepreneur receives money and is left alone as long as the payments arrive on the pre-arranged schedule, venture capital investments... View Details

Keywords: Carmen Nobel

25 Jun 2020
Blog Post

Harvard Business School Class of 2021 Student Profiles

that’s my number one leadership takeaway.” HOME REGION Mexico City, Mexico UNDERGRAD EDUCATION Columbia University PREVIOUS EXPERIENCE IGNIA, Home Depot, Houlihan Lokey, Inc., Bank of America Merrill Lynch HBS ACTIVITIES Student... View Details

06 Oct 2003
Research & Ideas

The Problem with Hedge Funds

investment management themselves. Sensing this demand, which is what they do best, investment banks are now creating funds, which then are invested in other funds. This is the big new thing, the fund of funds. People who managed funds... View Details

Keywords: by D. Quinn Mills

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Online Business Strategy Course | HBS Online

Retail Work Breaking the Cycle The Good Jobs Strategy Show Hide Details Concepts Talent Linking Productivity and Customer Delight Competing on Flexibility Compensation Policy Featured Exercises Create an employee journey map to find ways... View Details

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Winners & Runners-Up | New Venture Competition

Reducing unemployment among Palestinian youth and helping small businesses in the West Bank by establishing a cell-phone based job matching service. Business Track, 2005 Uplift Karen Grajwer Business Track Winner Uplift, through View Details

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How to Fit in at HBS - MBA