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- All HBS Web (672)
- Faculty Publications (140)
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- 05 Jun 2023
- What Do You Think?
Is the Anxious Achiever a Post-Pandemic Relic?
system ministering to a student body with similarly high hopes for achievement. According to Aarons-Mele, anxious achievers have many qualities valued in the business world. As she puts it, they “are great at forward planning, attuned and...
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by James Heskett
- 08 Mar 2011
- First Look
First Look: March 8
at work and in how much time they devote to insiders vs. outsiders. We analyze the correlation between time use, managerial effort, quality of governance, and firm performance and interpret the empirical findings within two versions of...
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Sean Silverthorne
- 21 May 2012
- Research & Ideas
OSHA Inspections: Protecting Employees or Killing Jobs?
hundreds of companies over a long period of time, and we find that those anecdotes are not typical. If they know of a company that has been shut down, that is not typical." In fact, the inspected firms were just as likely to be in business at the end of the study...
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by Michael Blanding
- 26 Jul 2022
- Research & Ideas
Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews
that put some control in the hands of the consumer are growing in popularity, and not just for dining. Sites like Tripadvisor for travel and Glassdoor for employment publish millions of reviews that hold businesses accountable and boost...
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- 28 Aug 2012
- First Look
First Look: August 28
likely attributable to improvements in comparability (i.e., better precision of across-firm information) than to changes in information quality specific to the firm (i.e., core information quality). If IFRS adoption improves financial...
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Sean Silverthorne
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
collision between these two different operating models and ways of solving a consumer problem. On the one hand, you have a more traditional firm with traditional human resource management. In the other model, you have software solving that problem with a bunch of...
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by Dina Gerdeman
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
cost advantage over integrated mills. But the quality of the steel they produced was inferior. The rebar market at the bottom rung of the industry (rebar is small steel bars made from scrap and used to create reinforced concrete) was the...
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- 28 May 2019
- Research & Ideas
Investor Lawsuits Against Auditors Are Falling, and That's Bad News for Capital Markets
financial reporting quality has fallen in places where it has become harder to sue. The rulings of Tellabs and Janus have made it easier for auditors to argue, “We didn’t know the company lied to us.” How do investors prove that auditors...
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- 22 Oct 2007
- Research & Ideas
Bringing ‘Lean’ Principles to Service Industries
Thanks to the pioneering success of Toyota, the concept of a "lean" operating system has been implemented in countless manufacturing companies and even adapted for industries as diverse as insurance and healthcare. With its focus on standardization, View Details
- 16 May 2005
- Research & Ideas
Nonprofit Networking: The New Way to Grow
was serving around 10 million through its many networks, with a global budget of less than $10 million, said Wei-Skillern. The contract was that if high quality was not maintained, Guide Dogs would take View Details
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by Martha Lagace
- 10 Feb 2023
- Research & Ideas
COVID-19 Lessons: Social Media Can Nudge More People to Get Vaccinated
Public health officials who took to social media to push people to get the COVID-19 vaccine may have wondered if they were screaming into a void. Over the course of the pandemic, health agencies around the world—ranging from the World Health Organization to the Center...
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- 13 Jun 2017
- First Look
First Look at New Research and Ideas, June 13
Business School Case 817-088 Hygeia Group: Delivering Quality Care in Nigeria Fola Laoye is the Group Managing Director of Hygeia Group, a Nigerian healthcare insurer and provider, and she is deciding on the optimal strategy to grow the...
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Sean Silverthorne
- 02 Dec 2010
- What Do You Think?
Making Right Choices: Art or Science?
using art to sharpen the intuitiveness that goes into the moment of choice." Others maintained that choosing is neither an art nor a science. Laurence McKinney said, "We ultimately base our decisions on 'feelings'" and emotions, aided by such things as...
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by Jim Heskett
- 08 Feb 2023
- Op-Ed
Building an Inclusive Workplace? Prepare to Shield It from Economic Fears
culture, but ensuring strong collaboration more broadly. After all, bias prevents empathy and trust—two key qualities in successful team collaboration. So, if dire headlines flash on your phone or spending falls short of expectations,...
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by Hise O. Gibson and Nicole Gilmore
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
options. They can invest in new as well as shelved technologies and product designs that are particularly effective in mitigating risk and improving safety—even when they are initially inferior in terms of costs, user-friendliness, or other View Details
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by Hong Luo and Alberto Galasso
- 12 Dec 2011
- HBS Case
HBS Cases: Clocky, the Runaway Alarm Clock
boutiques? (Nanda stuck with small museum shops and specialty catalogs at first, in spite of all the advance publicity.) Is it better to partner with an American product design firm and risk prohibitive expense, or to team up with a less-expensive overseas firm and...
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- 05 Oct 2020
- Book
Want to Be Happier? Make More Free Time
about her research. The topic of her presentation: the mistake we often make in chasing a higher paycheck at the expense of quality time with loved ones. Video: Working too much? Break some bad habits View Video “I started talking to this...
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by Dina Gerdeman
- 22 Jan 2013
- First Look
First Look: Jan. 22
impact of mourning rituals after losses-of loved ones, lovers, and lotteries-on mitigating grief. Participants who were directed to reflect on past rituals or who were assigned to complete novel rituals after experiencing losses reported lower levels of grief....
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Sean Silverthorne
- 28 Sep 2020
- Research & Ideas
How Leaders Can Navigate Politicized Conversations and Inspire Collaboration
interested in improving their conversation styles to create higher quality collaboration. Francesca Gino, the Tandon Family Professor at Harvard Business School and author of Rebel Talent, began researching the conversation styles of...
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by Kristen Senz
- 23 Jul 2013
- First Look
First Look: July 23
suppliers and selling them to buyers). We model this as a choice between whether control rights over a non-contractible decision variable (the level of marketing activities) are better held by suppliers (the marketplace-mode) or by the...
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Anna Secino