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- All HBS Web (664)
- Faculty Publications (140)
- 08 Sep 2010
- First Look
First Look: September 8, 2010
the study of international trade and foreign direct investment. Data on values of imports and exports of goods are of high quality and coverage, but price data suffer from insufficient detail. It would be desirable to have more data...
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Sean Silverthorne
- November 2022
- Case
The Battle Among Channels for Marketing Pharmaceuticals: UpScript, Pharmacy Benefit Managers, and Direct-to-Consumer Sales
By: Regina E. Herzlinger and Tiffany Farrell
Can an online, direct-to-consumer pharmacy both improve the quality and speed of care for patients who need branded drugs and stabilize profits for pharmaceutical manufacturers? UpScript, after years spent achieving legal and regulatory compliance and simultaneous...
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DTC;
Internet and the Web;
Marketing Channels;
Customer Value and Value Chain;
Governing Rules, Regulations, and Reforms;
Competitive Strategy;
Service Delivery;
Growth and Development Strategy;
Pharmaceutical Industry;
Health Industry;
Retail Industry
Herzlinger, Regina E., and Tiffany Farrell. "The Battle Among Channels for Marketing Pharmaceuticals: UpScript, Pharmacy Benefit Managers, and Direct-to-Consumer Sales." Harvard Business School Case 323-031, November 2022.
- Web
Technology & Innovation - Faculty & Research
involving 72 experts and 156 community screeners who evaluated 48 solutions for the 2024 Global Health Equity Challenge. Screeners received assistance from GPT-4, offering recommendations and, in some cases, rationale. We compared a human-only View Details
- 08 Mar 2021
- In Practice
COVID Killed the Traditional Workplace. What Should Companies Do Now?
A year ago, COVID-19 forced many companies to send employees home—often with a laptop and a prayer. Now, with COVID cases subsiding and vaccinations rising, the prospect of returning to old office routines appears more possible. But will employees want to flock back to...
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by Dina Gerdeman
- 11 Aug 2009
- First Look
First Look: August 11, 2009
from 3% to 15% as a fraction of government budget without negatively affecting publication quality and quantity. This follows incentive policy change and leadership change at labs, an event whose timing is plausibly exogenous being...
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Martha Lagace
- Web
Skydeck - Alumni
Recipients of the 2024 Alumni Achievement Award reflect on how family and where they grew up formed them—personally and professionally Mission Control Space entrepreneur Peter Platzer (MBA 2002) on the process of finding your purpose In...
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- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
not increase the quality of employee-company matches but is associated with relatively higher employee departure rates in stores where the manager is likely to be more informed than headquarters (stores that serve repeat customers, stores...
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Dina Gerdeman
- Web
Topics - HBS Working Knowledge
Objectives (17) Going Public (36) Goods and Commodities (7) Governance Compliance (4) Governance Controls (76) Governance (267) Governing Rules, Regulations, and Reforms (72) Governing and Advisory Boards (20) Government Administration...
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- 07 May 2013
- First Look
First Look: May 7
Quality Competition? By: Buell, Ryan W., Dennis Campbell, and Frances X. Frei Abstract—When does increased service quality competition lead to customer defection, and which customers are most likely to...
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Carmen Nobel
- 05 Sep 2012
- First Look
First Look: September 5
supplement:http://hbr.org/search/710023-PDF-ENG Home Nursing of North Carolina Richard S. Ruback and Royce YudkoffHarvard Business School Case 212-120 Ari Medoff's (HBS '11) goal was to control his own professional destiny by owning his...
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Sean Silverthorne
- 24 Feb 2016
- Research & Ideas
Why It's Best to Take Tests Early in the Day
recent initiative that depends largely on student test scores to measure teacher efficacy. “There are all sorts of debates in the United States and, more generally, across the globe about how to improve the quality of students’ life in...
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- Web
Adding a Social Dimension to Strategy - Institute For Strategy And Competitiveness
their value proposition, they tap into the potential for a competitive advantage that is more sustainable versus competitors than conventional cost and quality advantages. Whole Foods, the most economically successful food retailer in...
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- Web
Faculty & Advisors - MBA
at General Motors, later becoming President of Eli Lilly Canada, the Controller and Treasurer at Eli Lilly and Company and Chief Financial Officer at Cardinal Health. Lara Hodgson MBA ’98, Harvard University; BS, Aerospace Engineering,...
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- 15 Feb 2011
- First Look
First Look: Feb. 15
market failure. We find that deposit insurance should be funded not by banks or depositors but out of general taxation. The optimal level of deposit insurance varies inversely with the quality of the banking system. Hence, when the...
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Sean Silverthorne
- 14 Jun 2016
- First Look
June 14, 2016
by leading multifaceted lives themselves. They can reward employees for the quality and results of their work rather than the time put into it. And they can enforce reasonable work hours, require vacations, and take other steps to protect...
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Sean Silverthorne
- 20 Nov 2007
- First Look
First Look: November 20, 2007
ownership patterns across different towns, allowing credible identification of the effects of bank ownership on financial development, lending rates, and the quality of intermediation, as well as employment and investment. Credit markets...
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Martha Lagace
- 05 Jun 2023
- What Do You Think?
Is the Anxious Achiever a Post-Pandemic Relic?
system ministering to a student body with similarly high hopes for achievement. According to Aarons-Mele, anxious achievers have many qualities valued in the business world. As she puts it, they “are great at forward planning, attuned and...
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by James Heskett
- Web
Geography of Care - Institute For Strategy And Competitiveness
dramatically improves outcomes and controls health care costs. By expanding strategically and integrating with community providers, those already renowned for innovation and excellence and patient care can widen access, improve...
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- 17 Aug 2021
- Op-Ed
Dispensing Justice: The Case for Legalizing Cannabis Nationally
lower total cost. Further, cannabis businesses pay a much higher share of net income as taxes, compared to other businesses of similar scale. That’s because, according to the Internal Revenue Code, businesses that “traffic” in Schedule I View Details
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by Ashish Nanda and Tabatha Robinson
- Web
Faculty - Creating Emerging Markets
customer behavior , customer satisfaction , service management , service operations , service quality Interviews Prithvi Raj Singh Oberoi Prithwiraj Choudhury Lumry Family Associate Professor of Business Administration Research Interests...
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