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  • 05 Aug 2015
  • What Do You Think?

What Happened to the ‘Innovation, Disruption, Technology’ Dividend?

fourth possibility is that some sectors of the economy, particularly services, pose a drag on productivity increases, although our own analysis of productivity trends over the past three decades does not provide consistent evidence of... View Details
Keywords: by James Heskett; Computer; Technology
  • 18 Mar 2014
  • First Look

First Look: March 18

cluster analysis on all whole-body donors' data from the Universities of California at Davis, Irvine, Los Angeles, and San Francisco. Two donor groups emerge from the analyses: One is made of slightly younger, educated, married... View Details
Keywords: Sean Silverthorne
  • 23 Jul 2008
  • Sharpening Your Skills

Sharpening Your Skills: Balanced Scorecard in Action

Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions To Be Answered How does the Balanced Scorecard (BSC) improve corporate governance? Does customer View Details
  • 01 Dec 2015
  • Research & Ideas

What to Do When Your Organization Has Dueling Missions

and 2007. Their analysis revealed that these organizations face a paradox: Focusing on the social mission is critical to their success in achieving their social mission, and yet such a focus can lead to a lack of focus on commercial... View Details
Keywords: by Carmen Nobel
  • 18 Nov 2013
  • Op-Ed

Twitter IPO: Overvalued or the Start of Something Big?

focusing on disruptive technologies, offers his analysis of the Twitter IPO phenomenon. In our second-year MBA elective Building and Sustaining a Successful Enterprise (a course developed by my colleague Clay Christensen), one of the... View Details
Keywords: by Chet Huber; Technology
  • 08 Nov 2016
  • First Look

November 8, 2016

work in linked fields. Our analysis uses 1.8 million U.S. patents and their citation properties to map the innovation network and its strength. Past innovation network structures are calculated using citation patterns across technology... View Details
Keywords: Sean Silverthorne
  • 17 Nov 2011
  • Sharpening Your Skills

Sharpening Your Skills: Organizational Design

solving in a multicultural context because it promotes a flow of novel ideas and concepts from cultures other than one's own. New ideas from other cultures can serve as raw materials for recombination or stimulate new thoughts. Combining social network View Details
Keywords: Re: Ranjay Gulati & Raffaella Sadun
  • 16 Apr 2007
  • Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

networks such as BitTorrent and eMule affect the types of content that are likely to be found in these networks and the average life of that content. This will allows us to finesse our analysis of optimal pricing of View Details
Keywords: by Sean Silverthorne; Music
  • 29 Aug 2006
  • First Look

First Look: August 29, 2006

to wonder whether having shed much of her femininity will compromise her effectiveness as a leader. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=406096   PublicationsFinding Lost Profits: An Equilibrium View Details
Keywords: Sean Silverthorne
  • 28 May 2012
  • Research & Ideas

A Pragmatic Alternative for Creating a Corporate Social Responsibility Strategy

Thousands of large, profitable companies have all the right intentions of giving back to society—and yet a sizable number of them have corporate social responsibility (CSR) programs that provide little benefit to either the community or... View Details
Keywords: by Dina Gerdeman
  • 27 Jul 2010
  • First Look

First Look: July 27

Reconstruction and Development (IBRD) and the International Development Association (IDA)? Empirical analysis shows that developing countries serving on the board can expect more than double the funding from the IBRD as countries not on... View Details
Keywords: Martha Lagace
  • 22 Jan 2001
  • Research & Ideas

Control Your Inventory in a World of Lean Retailing

most manufacturers, including this one, tend to assign the same inventory policy for all products in a product line. By fine-tuning inventories according to SKU-level demand, a manufacturer can increase profits and reduce inventory risks.... View Details
Keywords: by Frederick H. Abernathy, John T. Dunlop, Janice H. Hammond & David Weil; Consumer Products
  • 29 Mar 2016
  • First Look

March 29, 2016

scrutiny in the last decade, with an increased expectation that private profit not come at the expense of consumer welfare. Consumers, Corporations, and Public Health assembles 17 case studies at the intersection of business and public... View Details
Keywords: Sean Silverthorne
  • 16 Jun 2009
  • First Look

First Look: June 16

research. Analysis of the citation rates of the articles in our data set by non-negotiation organizational research indicates that more open systems assumptions increase the likelihood that a negotiation article will be cited in... View Details
Keywords: Martha Lagace
  • 20 Mar 2018
  • First Look

First Look at New Research and Ideas, March 20, 2018

account for 96%–97% of this variance. Further analysis reveals that customers report relatively consistent satisfaction across transactions, but that some customers are habitually more satisfied than others. An empirical investigation of... View Details
Keywords: Sean Silverthorne
  • 22 Nov 2016
  • First Look

November 22, 2016

profit generated by different business strategies. Formulas and examples are provided to calculate the profit generated by changes in market share, revenue growth, efficiency improvements, and support costs.... View Details
Keywords: Sean Silverthorne
  • 17 Aug 2010
  • First Look

First Look: August 17

problems, prebuilt Excel models to calculate customer lifetime value, and charts and graphs that help visualize the results. Purchase this note:http://cb.hbsp.harvard.edu/cb/product/511029-PDF-ENG Marketing Analysis Toolkit: Pricing and... View Details
Keywords: Martha Lagace
  • 19 Dec 2006
  • First Look

First Look: December 19, 2006

demand. Download working paper: http://www.nber.org/papers/w12756 The Value of a 'Free' Customer Authors:Sunil Gupta, Carl F. Mela, and Jose M. Vidal-Sanz Abstract Central to a firm's growth and marketing policy is the revenue and profit... View Details
Keywords: Sean Silverthorne
  • June 2011 (Revised October 2012)
  • Case

Patagonia Sur: For-Profit Land Conservation in Chile

By: Arthur I Segel, Nicolas Ibanez and Jay Verjee
Warren Adams founded Patagonia Sur in 2007 as one of the world's first for-profit land conservation businesses. His goal was to purchase over 100,000 acres of land in southern Chile and to run a variety of sustainable businesses to generate annual returns for... View Details
Keywords: Business Model; Environmental Sustainability; Profit; Investment; For-Profit Firms; Entrepreneurship; Investment Return; Revenue; Risk and Uncertainty; Capital; SWOT Analysis; Real Estate Industry; Chile
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  • 20 Dec 2004
  • Research & Ideas

How an Order Views Your Company

Thanks to the Internet, customer management software, and the success of Dell, the concept of order management and customer focus has proven profitable for those companies that have embraced it. They understand and can anticipate their... View Details
Keywords: by Sarah Jane Johnston

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