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Publications

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  • January 2014 (Revised August 2014)
  • Case

The Kursk Submarine Rescue Mission

By: Anette Mikes
The Kursk, a Russian nuclear-powered submarine sank in the relatively shallow waters of the Barents Sea in August 2000, during a naval exercise. Numerous survivors were reported to be awaiting rescue, and within a week, an international rescue party gathered at the... View Details
Keywords: Risk Management; Moral Sensibility; Leadership; Organizational Structure; Crisis Management; Failure; Cooperation; Cross-Cultural and Cross-Border Issues; Norway; United Kingdom; Russia
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  • Web

Technology & Operations Management - Faculty & Research

change are stark: the erosion of competitive advantages, a myopic focus on the short term, and organizational chaos. In their research the authors have repeatedly seen that in volatile environments, firms anchoring their strategies in a... View Details
  • Program

Families in Business

foundations. All three types of businesses will benefit from this program. Details Address the complex dynamics of a family business Manage expectations for the family's involvement with the business Develop plans for onboarding the rising generation Resolve View Details
  • 03 May 2016
  • First Look

First Look, May 3, 2016

Abstract—Leaders face a multitude of strategic paradoxes—contradictory pressures that are too often viewed as “either/or” choices. There are innovation paradoxes, in which the pursuit of new offerings and processes conflicts with the... View Details
Keywords: Sean Silverthorne
  • Web

Curriculum - MBA

value-based health care framework, continuous improvement, organizational redesign, population health management, precision medicine, patient engagement, and payment reform. Read More Entrepreneurship & Technology Innovations in Education... View Details
  • 23 Sep 2014
  • First Look

First Look: September 23

importance of organizational governance, and the role of governing boards in particular, in prioritizing and aligning potentially conflicting objectives and interests in order to avoid mission drift and to... View Details
Keywords: Sean Silverthorne
  • 11 Jun 2021
  • Blog Post

Saying “Race” Out Loud: Leading Conversations on Diversity in HBS Classrooms

As an organizational behavior scholar, diversity and identity expert, and an assistant professor of management at University of Pennsylvania’s Wharton School, Dr. Stephanie Creary has become a recognized thought leader in navigating the... View Details
  • 2000
  • Article

The Consequences of Customization on the Use of Management Accounting Systems

By: J. Bouwens and Margaret A. Abernethy
The understanding of the antecedent conditions influencing the design of management accounting systems (MASs) is very limited. In recent years, significant research attention has been devoted to understanding how different strategic priorities influence these systems.... View Details
Keywords: Organizational Design; Management Systems; Accounting; Customization and Personalization
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  • 27 Sep 2018
  • Research & Ideas

Religion in the Workplace: What Managers Need to Know

Equal Employment Opportunity Commission joined Elauf in a complaint against the company, and they prevailed in the first court hearing, but Abercrombie won on appeal, with the court saying that Elauf should have spoken up about her need for an accommodation that View Details
Keywords: by Dina Gerdeman; Food & Beverage; Apparel & Accessories
  • 12 Sep 2017
  • First Look

First Look at New Research and Ideas, September 12, 2017

also for new business models, products, strategies, and marketing campaigns—all relatively inexpensively. This will help it find the right path forward, especially when answers aren’t obvious or people have conflicting opinions.... View Details
Keywords: Carmen Nobel
  • 2006
  • Working Paper

The Limits of Authority: Motivation versus Coordination

By: Eric J. Van den Steen

This paper studies the effects of open disagreement on motivation and coordination. It shows how, in the presence of differing priors, motivation and coordination impose conflicting demands on the allocation of authority, leading to a trade-off between the... View Details

Keywords: Decisions; Governance Controls; Organizational Culture; Agency Theory; Conflict and Resolution; Motivation and Incentives
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  • 17 Aug 2020
  • Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

immediate and long-term goals in mind. One respondent summed up the challenge in a particularly apt way: “Shifting existing organizational structures from ‘peacetime’ value creation to ‘wartime/survival’ in a very short period of time As... View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • 15 Nov 2022
  • Book

Stop Ignoring Bad Behavior: 6 Tips for Better Ethics at Work

also advising the government—the drug-regulation division of the US Food and Drug Administration—on how to strengthen its oversight of pharma. In addition to this alleged conflict of interest, McKinsey recommended questionable sales... View Details
Keywords: by Pamela Reynolds
  • 08 Aug 2011
  • Research & Ideas

The Death of the Global Manager

efficiency. If you're Ford or Toyota, for example, you have to compete in the world market to capture the minimum efficient scale." The second requirement, often in conflict with the first, is a sensitivity and responsiveness to... View Details
Keywords: by Julia Hanna
  • 07 Sep 2012
  • Working Paper Summaries

IP Modularity: Profiting from Innovation by Aligning Product Architecture with Intellectual Property

Keywords: by Joachim Henkel, Carliss Y. Baldwin & Willy C. Shih
  • 31 Jul 2007
  • First Look

First Look: July 31, 2007

  Working PapersCoupled Search Processes: Why Is It So Difficult to Find that Organizational Design Matters? Authors:Nicolaj Siggelkow and Jan W. Rivkin Abstract Organizational design affects performance via... View Details
Keywords: Martha Lagace
  • June 2007 (Revised March 2010)
  • Case

Managing Orthopaedics at Rittenhouse Medical Center

By: Richard M.J. Bohmer, Robert S. Huckman, James Weber and Kevin J. Bozic
Considers the issues associated with running multiple business models–a private practice and an academic faculty practice--within the confines of the orthopaedics department of a single medical center. Students assume the role of Neela Wilson, Executive Director of... View Details
Keywords: Business Units; Business Model; Health Care and Treatment; Service Operations; Conflict Management; Competition; Health Industry
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  • 03 Apr 2007
  • First Look

First Look: April 3, 2007

and continued thought the successful turnaround under her successor, Mark Hurd. As such, special focus is given to the individual board personalities and their conflicts over this time in order to fully explore the environment in which... View Details
Keywords: Martha Lagace
  • 31 Oct 2023
  • Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

benefits it brings, but its efforts and programs may be short-lived or be the first things to get dropped amid competing priorities, conflicting incentives, or adversity. “They're focused so much on the surface-level benefits—just... View Details
Keywords: by Katherine Hutt Scott and Barbara DeLollis

    Ashish Nanda

    Ashish Nanda is Senior Lecturer and C. Roland Christensen Distinguished Management Educator at Harvard Business School. From 2018 to 2021, he was course head for the MBA Required Curriculum course in Strategy. Beginning in 2022, he is teaching an MBA Elective... View Details

    Keywords: accounting industry; advertising; asset management; banking; brokerage; consulting; e-commerce industry; education industry; executive search; financial services; information technology industry; internet; investment banking industry; legal services; management consulting; professional services; real estate; service industry; sports; tourism