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  • May 2009
  • Article

The Definitive Guide to Recruiting in Good Times and Bad

By: Claudio Fernández-Aráoz, Boris Groysberg and Nitin Nohria
This article includes a one-page preview that quickly summarizes the key ideas and provides an overview of how the concepts work in practice along with suggestions for further reading. Few companies are thinking about hiring right now, but that's a mistake. If history... View Details
Keywords: Talent and Talent Management; Economic Slowdown and Stagnation; Recruitment; Selection and Staffing; Management Practices and Processes; Managerial Roles
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  • Web

Courses by Faculty Unit - Course Catalog

Base of the Pyramid (also listed under General Management) Natalia Rigol Benjamin N. Roth Fall 2024 Q1Q2 3.0 The Coming of Managerial Capitalism Tom Nicholas Spring 2025 Q3Q4 3.0 Data for Impact: Impact Measurement from Startup to Fortune... View Details
  • Web

2022 Reunion Presentations - Alumni

so. Tactics include training that defuses fears of disagreeing; encourages people to cultivate a receptive mindset; teaches people to choose words carefully, hedge claims, and emphasize areas of agreement; and fosters a culture of tolerance. Honing these View Details
  • 04 Jul 2005
  • What Do You Think?

How Can Business Schools Be Made More Relevant?

business school faculty, curricula, and research. Chuck Drobny commented, "If the institution places research-focused faculty or graduate students in front of students, and the students lack any perspective gained through experience, the outcome will do little to... View Details
Keywords: by James Heskett
  • 18 Aug 2003
  • Research & Ideas

How New Managers Become Great Managers

much too modest. She is an excellent role model for how to manage our careers if we hope to move into ever more important managerial positions. From her story, we see that leadership can be an exciting but arduous journey of... View Details
Keywords: by Linda Hill
  • Web

John H. McArthur | About

complex stakeholders. By the time he became dean, McArthur had a reputation as a skilled negotiator with a talent for resolving thorny conflict, and a tough-minded but rational decision maker who worked with others in considerate and... View Details
  • Profile

Mireya Iglesias Ayala

and asking the right questions. This method fosters effective communication and a deep understanding of managerial complexities. By engaging with various cases and embracing the insights of my peers, I've learned the importance of... View Details
  • March 2017 (Revised September 2017)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells and Carole A. Winkler
In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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  • Web

Frequently Asked Questions | HBS Online

develop business skills within your schedule. Lastly, those who graduate from an MBA program earn an MBA degree whereas CLIMB participants earn the CLIMB credential and four individual certificates of completion for the long courses... View Details
  • Web

Power and Influence for Positive Impact | HBS Online

Understand how power really works Cultivate power to make an impact Avoid the pitfalls of power Build networks as a source of power Assess your organization’s political landscape Develop influence skills to shift power dynamics Exercise... View Details
  • 21 Aug 2000
  • Research & Ideas

From Emerging Economies to the Global Market: The Case of Embraer

skills you need negotiating in that new forum that are absolutely critical," he asserted. No Delusions One of the purposes of writing the Embraer case, Ghemawat reminded the group, was to bring business-government relations back to... View Details
Keywords: by Martha Lagace; Manufacturing
  • Web

Teaching Quantitative Material - Christensen Center for Teaching & Learning

Providing Assessment & Feedback Sample Class Teaching quantitative material with the case method challenges students to build their capabilities in identifying and solving problems embedded in context, think critically about approaches and assumptions, and grapple with... View Details
  • 25 Jul 2016
  • Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

found six managerial barriers that hindered communication from lower levels getting to the top, among them ineffectiveness of the leadership team. “Unvarnished employee and stakeholder feedback is key in uncovering those barriers so that... View Details
Keywords: by Roberta Holland; Education
  • 13 Apr 2009
  • Research & Ideas

Kind of Blue: Pushing Boundaries with Miles Davis

sketches and sparse instructions. He would more often tell them what not to play. Think about how valuable it would be for teams of business innovators to be free of preconceptions but as skilled at their task as Davis's musicians were.... View Details
Keywords: by Martha Lagace; Music
  • September 2013 (Revised August 2015)
  • Background Note

Leadership and Teaming

By: Ethan Bernstein
Small differences in the leadership of teams can have large consequences for the success of their efforts. Many initiatives fail not because of a fatal error in judgment or insufficient ideas, knowledge, motivation, or capabilities to deliver a solution. They fail... View Details
Keywords: Teams; Teaming; Leadership And Managing People; Leadership; Team Effectiveness; Team Performance; Team Design; Team Leadership; Teamwork; Team Process; Team Function; Team Launch; 60/30/10 Rule; Team Boundary; Distribution Of Leadership Authority; Self-Managed Teams; Virtual Teams; Unbounded Teams; Acts Of Leadership; Execution Teams; Decision Making Teams; Creativity Teams; Team Size; Task Design; Team Timeline; Team Roles; Team Representation; Diversity; Team Familiarity; Collective Intelligence; Team Stages Of Development; Team Coaching; Performance Pressure; X-Teams; Team Focus; Interaction; Management Teams; Managerial Roles; Management Systems; Management Style; Management Skills; Management Practices and Processes; Organizational Design; Organizational Structure; Performance Effectiveness; Performance Efficiency; Performance Productivity; Groups and Teams; Networks; Social Psychology; Behavior; Conflict and Resolution; Creativity; Social and Collaborative Networks; Satisfaction; Prejudice and Bias; Power and Influence; Personal Characteristics; Familiarity; Cognition and Thinking; Attitudes; Projects; Organizational Culture; Organizational Change and Adaptation; Leadership Development; Leadership Style; Leading Change; Knowledge Use and Leverage; Knowledge Sharing; Collaborative Innovation and Invention; Innovation and Management; Innovation Leadership; Design; Interpersonal Communication; Accommodations Industry; Accounting Industry; Advertising Industry; Aerospace Industry; Agriculture and Agribusiness Industry; Air Transportation Industry; Apparel and Accessories Industry; Auto Industry; Banking Industry; Battery Industry; Beauty and Cosmetics Industry; Bicycle Industry; Biotechnology Industry; Chemical Industry; Communications Industry; Computer Industry; Construction Industry; Consulting Industry; Consumer Products Industry; Distribution Industry; Education Industry; Electronics Industry; Employment Industry; Energy Industry; Entertainment and Recreation Industry; Fashion Industry; Financial Services Industry; Fine Arts Industry; Food and Beverage Industry; Forest Products Industry; Forestry Industry; Green Technology Industry; Health Industry; Industrial Products Industry; Information Industry; Information Technology Industry; Insurance Industry; Journalism and News Industry; Legal Services Industry; Manufacturing Industry; Media and Broadcasting Industry; Medical Devices and Supplies Industry; Mining Industry; Motion Pictures and Video Industry; Motorcycle Industry; Music Industry; Pharmaceutical Industry; Public Administration Industry; Public Relations Industry; Publishing Industry; Pulp and Paper Industry; Rail Industry; Real Estate Industry; Retail Industry; Rubber Industry; Semiconductor Industry; Service Industry; Shipping Industry; Sports Industry; Steel Industry; Technology Industry; Telecommunications Industry; Tourism Industry; Transportation Industry; Travel Industry; Utilities Industry; Video Game Industry; Web Services Industry; Asia; North and Central America; South America; Atlantic Ocean; Central Asia; Europe; Latin America; Middle East; Oceania; West Indies
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  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

21 years. Nowitzki refined his skills by breaking them down into their component parts and focusing intently on the elements that needed improvement—not just practicing jump shots, but watching videos and breaking down the movements and... View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 16 Mar 2018
  • News

Enabling The Pursuit of Entrepreneurial Dreams

AwesomenessTV was sold to NBCUniversal, the timing was right. “I was wearing many hats at the studio — from business development to finance to marketing and operations. I learned a lot on the job, but thought an HBS education would elevate the leadership and View Details
  • May 1996
  • Background Note

General Management: A Conceptual Introduction

By: Christopher A. Bartlett and Ashish Nanda
Addresses the following issues at a conceptual level: 1) Who is a general manager? 2) To whom is the general manager responsible? and 3) How do general managers add value? View Details
Keywords: Leadership; Management; Management Skills; Managerial Roles
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  • 1998
  • Chapter

Beyond the Russian Doll Management Model: New Personal Competencies for New Management Roles

By: C. A. Bartlett and S. Ghoshal
Keywords: Competency and Skills; Management Skills; Management Style; Managerial Roles
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  • Profile

Nicola Leahy-MacManus

Why was getting a business education important to you? Coming from a consulting background, I was keen to pursue an MBA in order to expand my skill set, particularly in the areas of finance and marketing. I felt it was the pinnacle of... View Details