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Show Results For
-
All HBS Web
(1,506)
- News (277)
- Research (1,037)
- Events (2)
- Multimedia (3)
- Faculty Publications (197)
- 30 Mar 2020
- Research & Ideas
The New Rules for Remote Work: Pandemic Edition
Welcome to the new world of remote work, pandemic style. Before the coronavirus hit, 5.2 percent of US employees reported telecommuting most of the time, while 43 percent worked from home at least some of the time. Now, with the pandemic...
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by Dina Gerdeman
- 13 Nov 2008
- Working Paper Summaries
The Effect of Labor on Profitability: The Role of Quality
Keywords:
by Zeynep Ton
- February 2024
- Technical Note
A Manager's Introduction to Passion for Work
Today, both organizations and employees are increasingly focused on passion. An analysis of 200 million U.S. job postings found that the use of the word “passion” increased nearly tenfold from 2007 to 2019, while a recent survey of thousands of college-educated workers...
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Jachimowicz, Jon M. "A Manager's Introduction to Passion for Work." Harvard Business School Technical Note 424-071, February 2024.
- September 2008
- Class Lecture
Leading Change and Organizational Renewal
By: Michael L. Tushman and Charles O'Reilley
Executives who return from campus-based executive programs ready to make changes often find employees resistant to new ideas. The Leading Change and Organizational Renewal multimedia resource was created to ease transitions and empower the teacher as leader. This...
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- 23 Jan 2014
- Working Paper Summaries
Tommy Koh: Background and Major Accomplishments of the ’Great Negotiator, 2014
Keywords:
by James K. Sebenius & Laurence A. Green
- 01 Oct 2001
- Research & Ideas
How To Make Restructuring Work for Your Company
break up the airline and lay off thousands of employees if a consensual agreement could not be reached. Management made the threat real by developing an actual restructuring plan, containing detailed...
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by Stuart C. Gilson
Getting Smarter About Smart Buildings
We’re seeing renewed energy around smart buildings as organizations, their landlords, and developers consider what it will take to facilitate the return of more employees to physical workspaces post-pandemic. In particular, they are thinking about how... View Details
- December 2020 (Revised October 2021)
- Case
Responsive Working at PepsiCo UK (A): Streamlining a Turnaround
By: Amy C. Edmondson and Nancy Boghossian Staples
Facing a significant decline in revenues in 2016, David Gwilliam, Head of Transformation at PepsiCo UK introduced a new way of working (“Responsive Working”), which encompasses a set of work practices and some new team structures. The work practices comprise a set of 9...
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Keywords:
SLAM Teams;
Turnaround;
Groups and Teams;
Employees;
Training;
Decision Making;
Planning;
Performance Improvement;
Consumer Products Industry;
Manufacturing Industry;
United Kingdom;
Europe
Edmondson, Amy C., and Nancy Boghossian Staples. "Responsive Working at PepsiCo UK (A): Streamlining a Turnaround." Harvard Business School Case 621-076, December 2020. (Revised October 2021.)
- 22 Sep 2008
- Research & Ideas
The Silo Lives! Analyzing Coordination and Communication in Multiunit Companies
likely than men to play a key "boundary spanning" role in the company. One can think of it like this. If we were to randomly remove an employee from this company's communication network, the odds that this...
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by Sarah Jane Gilbert
- 28 Dec 2010
- Working Paper Summaries
The Psychological Costs of Pay-for-Performance: Implications for Strategic Compensation
- January 2021 (Revised February 2021)
- Case
TCS: From Physical Offices to Borderless Work
By: Prithwiraj Choudhury and Malini Sen
Tata Consultancy Services (TCS), a multinational IT services company headquartered in Mumbai, is a subsidiary of one of India’s most reputed conglomerates, the Tata Group. In 2020, TCS was valued at $144.7 billion, the highest for any company in the IT sector,...
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Keywords:
Remote Work;
Organizational Structure;
Change Management;
Transformation;
Decision Choices and Conditions;
Customer Satisfaction;
Information Technology Industry;
India;
Asia;
United States;
Europe
Choudhury, Prithwiraj, and Malini Sen. "TCS: From Physical Offices to Borderless Work." Harvard Business School Case 621-081, January 2021. (Revised February 2021.)
- June 2014
- Teaching Note
Hindustan Petroleum Corporation Ltd.: Driving Change Through Internal Communication
By: Boris Groysberg, Sarah L. Abbott and Robin Abrahams
Hindustan Petroleum (HPCL), confronted in 2003 with an urgent need to change how it operated externally, adopted a highly innovative approach to communicating internally. This case, set in 2010, presents an overview of the new, more interactive model of employee...
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- 07 Sep 2011
- First Look
First Look: Sept. 7
highlights that the level of local banking competition is key to determining which organizational structure provides better lending terms for small businesses. Read the paper: http://www.hbs.edu/research/pdf/08-101.pdf The Economic Value...
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Keywords:
Sean Silverthorne
- December 2020 (Revised June 2021)
- Case
France Télécom (A): A Challenging Restructuring
These cases explore the impacts of industry shocks, resulting corporate actions that had a devastating impact on employees, and the legal conviction of corporate leaders for “institutional harassment."
This case series follows the evolution of France... View Details
This case series follows the evolution of France... View Details
Keywords:
Health & Wellness;
Human Resource Management;
Strategic Change;
Leadership & Corporate Accountability;
Leadership And Change Management;
Leadership And Managing People;
Change;
Restructuring;
Crime and Corruption;
Ethics;
Health;
Human Capital;
Human Resources;
Labor;
Labor and Management Relations;
Labor Unions;
Law;
Social Psychology;
Strategy;
Leadership;
Leadership Style;
Organizations;
Problems and Challenges;
Relationships;
Crisis Management;
Organizational Culture;
Employees;
Well-being;
Telecommunications Industry;
Europe;
European Union
Montgomery, Cynthia A., and Ashley V. Whillans. "France Télécom (A): A Challenging Restructuring." Harvard Business School Case 721-420, December 2020. (Revised June 2021.)
- 23 Oct 2000
- Research & Ideas
The Strategy-Focused Organization
illustrate how major organizations have used the Scorecard to create an entirely new performance management framework that puts strategy at the center of a company's key management processes and systems. Mobil North America Marketing and...
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by Robert S. Kaplan & David P. Norton
- 19 Mar 2012
- HBS Case
HBS Cases: Overcoming the Stress of ‘Englishnization’
status loss among workers learning a new language. She searched for key words in her interviews with workers such as "diminished," "devalued," "reduced," disqualified," and "less...
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by Kim Girard
- April 2024 (Revised July 2024)
- Case
Unleashing Human Magic at Best Buy
By: Leonard A. Schlesinger, Sunil Gupta and Amram Migdal
The case examines the transformation of Best Buy under CEO Hubert Joly's leadership from 2012. Facing significant business challenges, including competition from online and physical retailers, Joly implemented the "Renew Blue" turnaround strategy, which focused on...
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Keywords:
Change Management;
Transformation;
Transition;
Communication Intention and Meaning;
Communication Strategy;
Customer Focus and Relationships;
Health Care and Treatment;
Digital Transformation;
Digital Strategy;
Job Cuts and Outsourcing;
Labor;
Leadership Development;
Leadership Style;
Leading Change;
Management Practices and Processes;
Management Style;
Business or Company Management;
Crisis Management;
Mission and Purpose;
Organizational Change and Adaptation;
Organizational Culture;
Failure;
Success;
Personal Development and Career;
Strategic Planning;
Adaptation;
Competition;
Alignment;
Business Strategy;
Retail Industry;
Minneapolis;
Minnesota;
United States
Schlesinger, Leonard A., Sunil Gupta, and Amram Migdal. "Unleashing Human Magic at Best Buy." Harvard Business School Case 524-072, April 2024. (Revised July 2024.)
- 2024
- Working Paper
Dusting Off the Old Ones: Drug Licensing to Startups, Innovation Success and Efficiency
By: Mosab Hammoudeh, Joshua Lev Krieger and Jiajie Xu
This paper investigates whether moving R&D from incumbents to startups can increase innovation. Using comprehensive drug development data, we examine the outcomes of drug projects licensed from large firms to startups. We find that these projects licensed to startups...
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Keywords:
Product Development;
Innovation and Invention;
Business Startups;
Research and Development;
Performance Efficiency;
Pharmaceutical Industry
Hammoudeh, Mosab, Joshua Lev Krieger, and Jiajie Xu. "Dusting Off the Old Ones: Drug Licensing to Startups, Innovation Success and Efficiency." Harvard Business School Working Paper, No. 24-067, March 2024.
- 16 Feb 2024
- Research & Ideas
As AI Upends Recruiting, Job Seekers Need a Waze App for Careers
for labor, spending heavily to lure away incumbent talent from competitive firms, while decrying the lack of skilled talent. Developing partnerships The key for employers is to recognize both how their own actions create a shortage of...
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- 22 Feb 2010
- Research & Ideas
Manager Visibility No Guarantee of Fixing Problems
Observing and understanding the tasks and challenges that workers face every day is important. But managers who merely put in time "walking the floor" are not doing enough; in fact, it can make employees feel worse about their...
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