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All HBS Web
(2,301)
- People (9)
- News (569)
- Research (1,225)
- Events (3)
- Multimedia (2)
- Faculty Publications (572)
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- April 2013
- Teaching Plan
Barclays and the LIBOR Scandal
By: Clayton S. Rose and Aldo Sesia
In the summer of 2012, Barclays plc, one of the largest banks in the world, agreed to settle with authorities and acknowledged that the firm had manipulated LIBOR (London Inter-Bank Offered Rate)—a benchmark reference rate that was fundamental to the operation of...
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Keywords:
Financial Systems;
Financial Services;
Corruption;
Regulation;
General Management;
Management;
Leadership;
Economic Systems;
Crime and Corruption;
Ethics;
Culture;
Banking Industry;
Financial Services Industry;
United Kingdom
Rose, Clayton S., and Aldo Sesia. "Barclays and the LIBOR Scandal ." Harvard Business School Teaching Plan 313-108, April 2013.
- 2015
- Working Paper
The Logic of Agglomeration
By: Gilles Duranton and William R. Kerr
This review discusses frontier topics in economic geography as they relate to firms and agglomeration economies. We focus on areas where empirical research is scarce but possible. We first outline a conceptual framework for city formation that allows us to contemplate...
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Keywords:
Agglomeration;
Clusters;
Cities;
Innovation;
Industry Clusters;
City;
Innovation and Invention
Duranton, Gilles, and William R. Kerr. "The Logic of Agglomeration." Harvard Business School Working Paper, No. 16-037, September 2015.
- March 2003 (Revised January 2006)
- Case
Threshold Sports
By: Richard G. Hamermesh and Todd H Thedinga
Describes the sales, marketing, and operating issues facing Threshold Sports, a small cycling event management company that produces the Pro Cycling Tour. Examines the issues facing the company as it approaches breakeven and attempts to grow the business substantially....
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Keywords:
Growth Management;
Bicycle Transportation;
Service Delivery;
Sports;
Bicycle Industry;
Service Industry
Hamermesh, Richard G., and Todd H Thedinga. "Threshold Sports." Harvard Business School Case 803-134, March 2003. (Revised January 2006.)
- 25 May 2011
- HBS Case
QuikTrip’s Investment in Retail Employees Pays Off
Ton says the key is making the right operating decisions. "You can invest in your people and offer low prices," she says. "And guess what? You'll have a service advantage too." For QuikTrip, that advantage is evident...
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- 2001
- Case
Stora Enso North America (SENA)
By: Vijay Govindarajan, Jesse Johnson and Chris Trimble
Robert Leach, VP of information technology for SENA had a vision of building an IT infrastructure that connected all of the participants in the paper supply chain and launching new service businesses enabled by the new infrastructure. Through a detailed description of...
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Govindarajan, Vijay, Jesse Johnson, and Chris Trimble. "Stora Enso North America (SENA)." 2001. (Case No. 2-0001.)
- February 2019 (Revised May 2021)
- Case
Electric Car Wars, 2018
By: John R. Wells and Benjamin Weinstock
Electric cars had long been championed by environmentalists as a superior solution to the internal combustion engine (ICE), but, despite large government incentives and strong pioneering efforts by a few automakers over the years, electric and hybrid cars and light...
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Keywords:
Electric Vehicle;
Electric Vehicles;
Electricity;
Electric Motors;
Electric Power Generation;
Electricity Usage;
Electricity Distribution;
Internal Combustion Vehicle;
Auto Manufacturing;
Automobile Manufacturing;
Automotive Industry;
Tesla;
General Motors;
History;
Nissan;
Innovation;
Batteries;
Battery;
Subsidies;
Government Initiatives;
Government Incentives;
Political Issues;
Energy Generation;
Production;
Infrastructure;
Innovation and Invention;
Government Legislation;
Global Range;
Business History;
Auto Industry;
China
Wells, John R., and Benjamin Weinstock. "Electric Car Wars, 2018." Harvard Business School Case 719-470, February 2019. (Revised May 2021.)
- November 2019 (Revised January 2020)
- Case
Bayer Crop Science
By: David E. Bell, Damien McLoughlin, Natalie Kindred and James Barnett
In mid-2019, a year after German conglomerate Bayer Group closed its acquisition of U.S.-based seeds giant Monsanto, the leadership of Bayer’s Crop Science division (which absorbed Monsanto) is reflecting on the opportunities ahead. Some observers have questioned...
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Keywords:
Agribusiness;
Research and Development;
Innovation and Invention;
Innovation Strategy;
Mergers and Acquisitions;
Consolidation;
Customer Value and Value Chain;
Change Management;
Agriculture and Agribusiness Industry;
Technology Industry;
United States;
Germany
Bell, David E., Damien McLoughlin, Natalie Kindred, and James Barnett. "Bayer Crop Science." Harvard Business School Case 520-055, November 2019. (Revised January 2020.)
- November 2006 (Revised March 2010)
- Case
Two Ways to Fly South: Lan Airlines and Southwest Airlines
By: Ramon Casadesus-Masanell, Tarun Khanna, Jorge Tarzijan and Jordan Mitchell
To maximize their effectiveness, color cases should be printed in color. Looks at the different business models of two highly successful and profitable airlines: Chilean-based Lan Airlines and U.S.-based Southwest Airlines. Lan Airlines pursues a hub-to-spoke...
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Keywords:
Business Model;
Service Operations;
Competitive Advantage;
Air Transportation Industry;
United States;
Chile
Casadesus-Masanell, Ramon, Tarun Khanna, Jorge Tarzijan, and Jordan Mitchell. "Two Ways to Fly South: Lan Airlines and Southwest Airlines." Harvard Business School Case 707-414, November 2006. (Revised March 2010.)
- June 2008 (Revised August 2008)
- Case
World Wildlife Fund US
By: Jane Wei-Skillern and Kerry Herman
World Wildlife Fund US is a leading international conservation nonprofit that operates within a global network of WWF organizations. This case examines WWF US's strategy to achieve its mission of protecting natural wildlife and resources. In contrast to traditional...
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Keywords:
Globalized Firms and Management;
Partners and Partnerships;
Environmental Sustainability;
Nonprofit Organizations;
Social and Collaborative Networks;
Trust;
Integration;
Sumatra;
United States
Wei-Skillern, Jane, and Kerry Herman. "World Wildlife Fund US." Harvard Business School Case 308-035, June 2008. (Revised August 2008.)
- August 2008 (Revised August 2009)
- Case
Lan Airlines in 2008: Connecting the World to Latin America
By: Ramon Casadesus-Masanell, Jorge Tarzijan and Mitchel Jordan
Lan Airlines operates three distinct models: low-cost for domestic short-haul flights, full-service for international routes; and an international cargo business, the latter of which makes up 33% of Lan's overall revenues (markedly different from many U.S. legacy...
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Keywords:
Business Model;
Growth and Development Strategy;
Competitive Advantage;
Air Transportation Industry;
Latin America
Casadesus-Masanell, Ramon, Jorge Tarzijan, and Mitchel Jordan. "Lan Airlines in 2008: Connecting the World to Latin America." Harvard Business School Case 709-410, August 2008. (Revised August 2009.)
- August 2003 (Revised January 2013)
- Case
Multinational Corporations in Apartheid-era South Africa: The Issue of Reparations
By: Geoffrey Jones and Cate Reavis
Considers the lawsuits filed on behalf of victims of apartheid against multinationals who operated in South Africa prior to 1994. Reviews the debates about divestment from and sanctions against South Africa from the 1950s. Includes case studies of companies that...
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Keywords:
Ethics;
Multinational Firms and Management;
Government Legislation;
Lawsuits and Litigation;
Business and Government Relations;
Prejudice and Bias;
South Africa
Jones, Geoffrey, and Cate Reavis. "Multinational Corporations in Apartheid-era South Africa: The Issue of Reparations." Harvard Business School Case 804-027, August 2003. (Revised January 2013.)
- June 1989 (Revised July 1993)
- Case
CIGNA Worldwide
By: John A. Quelch
A CIGNA Worldwide (CWW) task group of European country directors and key functional managers is meeting in November 1988 to discuss how CWW should respond to the European Community's plan to remove existing internal barriers and restrictions to the free flow of goods...
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Keywords:
Multinational Firms and Management;
Insurance;
Competitive Strategy;
Emerging Markets;
Trade;
Insurance Industry;
Europe
Quelch, John A. "CIGNA Worldwide." Harvard Business School Case 589-098, June 1989. (Revised July 1993.)
- November 2013 (Revised November 2014)
- Case
Infection Control at Massachusetts General Hospital
By: Robert S. Huckman and Nikolaos Trichakis
The case explores the challenges facing Massachusetts General Hospital concerning the adoption of a new infection control policy, which promises to improve operational performance, patient safety, and profitability. The new policy requires coordination between... View Details
Keywords:
Safety;
Organizational Change and Adaptation;
Integration;
Health Care and Treatment;
Policy;
Health Industry;
Boston
Huckman, Robert S., and Nikolaos Trichakis. "Infection Control at Massachusetts General Hospital." Harvard Business School Case 614-044, November 2013. (Revised November 2014.)
- November 2004 (Revised September 2007)
- Case
The Mitchell Family and Mitchells/Richards
By: Amy C. Edmondson, John A. Davis, Corey B. Hajim and Kelly Mulderry
Describes a small, luxury retail chain's operational sophistication achieved through the use of technology and "high-touch" customer service. A family-run business, Mitchells has built its success with a customer service strategy known internally as "hugging." The term...
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Keywords:
Family Business;
Customer Relationship Management;
Knowledge Management;
Service Delivery;
Organizational Culture;
Expansion;
Information Technology;
Retail Industry
Edmondson, Amy C., John A. Davis, Corey B. Hajim, and Kelly Mulderry. "The Mitchell Family and Mitchells/Richards." Harvard Business School Case 605-047, November 2004. (Revised September 2007.)
- April 2017 (Revised October 2017)
- Case
Wal-Mart Update, 2017
By: David B. Yoffie and Eric Baldwin
In 2017 Wal-Mart was still the world’s largest company, with over $480 billion in annual revenue and operations in 28 countries. Although it had mostly vanquished its rival discount retailers in the U.S., it was struggling to find the right growth strategy. Facing a...
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Keywords:
E-Commerce Strategy;
Strategy;
Competitive Strategy;
Business Growth and Maturation;
Growth and Development Strategy;
Global Range;
Business Strategy;
Corporate Strategy;
E-commerce;
Retail Industry
Yoffie, David B., and Eric Baldwin. "Wal-Mart Update, 2017." Harvard Business School Case 717-468, April 2017. (Revised October 2017.)
- March 2016
- Case
IC Group A/S
By: John R. Wells and Gabriel Ellsworth
IC Group owned several of Scandinavia's leading premium fashion brands. How should it respond to the decline of its primary wholesale distribution channels (independent fashion boutiques and department stores)? Should it open more physical stores or focus on...
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Keywords:
IC Group;
IC Companys;
Carli Gry;
InWear;
Mads Ryder;
Niels Martinsen;
Premium Fashion;
Fast Fashion;
Business Units;
Business Divisions;
Business Growth and Maturation;
Business Model;
Business Organization;
For-Profit Firms;
Profit;
Revenue;
Multinational Firms and Management;
Business History;
Business or Company Management;
Acquisition;
Growth and Development Strategy;
Brands and Branding;
Distribution Channels;
Organizational Design;
Organizational Structure;
Problems and Challenges;
Strategy;
Product Positioning;
Competition;
Competitive Strategy;
Corporate Strategy;
Vertical Integration;
Segmentation;
Web Sites;
Apparel and Accessories Industry;
Fashion Industry;
Retail Industry;
Scandinavia;
Denmark;
Sweden;
Norway
Wells, John R., and Gabriel Ellsworth. "IC Group A/S." Harvard Business School Case 716-446, March 2016.
- January 2017 (Revised January 2019)
- Case
Shisong Cardiac Center: Kumbo, Cameroon
By: Kevin Schulman and Nelly-Ange Konthcou
Shisong Cardiac Center in Kumbo, Cameroon, is a regional cardiac referral center in central Africa. As the continent transitions from communicable to non-communicable diseases, there is a critical shortage of surgical care required to treat these conditions. This case...
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Schulman, Kevin, and Nelly-Ange Konthcou. "Shisong Cardiac Center: Kumbo, Cameroon." Harvard Business School Case 317-085, January 2017. (Revised January 2019.)
- March 1992 (Revised September 1996)
- Case
ABB Deutschland (C1)
By: Hugo Uyterhoeven
ABB Germany faces some newly emerging strategic and organizational challenges resulting from Europe 1992 and German reunification. In terms of organization, ABB Germany has created a holding company and has separated operations and service activities into legally...
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Keywords:
Business Divisions;
Organizations;
Outcome or Result;
Problems and Challenges;
Opportunities;
Corporate Strategy;
Germany
Uyterhoeven, Hugo. "ABB Deutschland (C1)." Harvard Business School Case 392-098, March 1992. (Revised September 1996.)
- September 1990 (Revised January 1992)
- Case
Procter & Gamble Japan (A)
Ten years after entering Japan, P&G had accumulated over $250 million in operating losses on declining annual sales of $120 million by 1983. The decision facing the president of P&G International: exit, retrench or rebuild the operation? Ironically, the initial entry...
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Keywords:
Restructuring;
Change Management;
Profit;
Market Entry and Exit;
Market Participation;
Sales;
Competition;
Technology;
Beauty and Cosmetics Industry;
Consumer Products Industry;
Japan
Yoshino, Michael Y. "Procter & Gamble Japan (A)." Harvard Business School Case 391-003, September 1990. (Revised January 1992.)
- August 2012 (Revised December 2012)
- Case
Telecommunications Regulation and Coordinated Competition in Romania
By: Arthur Daemmrich, Alex Radu and Ana Sarbu
Leaders of the Romanian telecommunications agency must decide about a proposed international merger and how to structure bandwidth auctions critical to the telecoms market. The case is designed to teach about regulatory choices from the perspective of a regulatory...
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Keywords:
Regulation;
Auction Policy;
European Union;
Government Policy;
Cell Phone Industry;
Mergers and Acquisitions;
Telecommunications Industry;
Romania
Daemmrich, Arthur, Alex Radu, and Ana Sarbu. "Telecommunications Regulation and Coordinated Competition in Romania." Harvard Business School Case 713-016, August 2012. (Revised December 2012.)