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Show Results For
- All HBS Web
(313)
- People (4)
- News (84)
- Research (184)
- Events (2)
- Multimedia (3)
- Faculty Publications (122)
- Web
Harvard Business School
founded Biodrill Technical Solutions, a provider of sustainable energy-related products and services. Augustine has also served as CEO and president of Eltrex Industries at RCSB Financial Inc. since 1976. Augustine serves as director at... View Details
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
offered free hotel rooms located near medical facilities to healthcare workers, while Serta Simmons donated 100,000 mattresses to hospitals as they frantically worked to increase the number of ICU beds during a surge in cases. Shift... View Details
Keywords: by Jill Avery and Richard Edelman
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
create even within a very traditional, industrial business. We think the basic design of Predix was heading in the right direction, but the challenges in execution have been severe. Lagace: A central concern of The Business of Platforms... View Details
Keywords: by Martha Lagace
- 01 Dec 2017
- News
2017 in Real Estate: A Local Business Goes Global
from falling dramatically—showing the global impact on local real estate. What’s next in real estate? “The demand for all property types is being profoundly impacted by technology in ways we are only beginning to understand. Airbnb models will mean we need fewer View Details
Keywords: Real Estate
- Profile
David Kang
as successes," David says. "The difference is that successful people think ten steps ahead – and can think objectively, outside of themselves." As an immediate step after graduation, David intends to expand his experience through consulting, then hone... View Details
- Profile
Jillian Dorans
I will be joining my mentor at Starwood Hotels in Marketing this summer. Additionally, to bring it full-circle, I will be doing my part to continue the expansion of HBS's presence in the industry by serving... View Details
- 28 Jul 2016
- Op-Ed
Where is TripAdvisor for Doctors?
to do by care providers and payers. Consumer empowerment in health care is nowhere as advanced as it is in the travel industry and financial services, for example. Doctors are not especially interested in providing transparent data about... View Details
- Web
2023 Symposium - Race, Gender & Equity
Shuttle buses to HBS will depart the Hyatt Regency Cambridge and The Charles Hotel 8:30 AM – 9:00 AM Registration and Breakfast 9:00 AM – 9:15 AM Welcome and Introductions 9:15 AM – 10:00 AM Opening Keynote Rae Johnson , Pacifica Graduate... View Details
- 01 Oct 2001
- News
Fourth Annual African-American Alumni Association Conference
"Navigating Success in Volatile Times" will be the theme of this year's HBS African-American Alumni Association (HBSAAA) conference. The fourth annual event, to be held October 5–7 at the Plaza Hotel in New York City, will provide... View Details
- 01 Jun 2015
- News
In My Humble Opinion: Priya Paul (OPM 28, 1999)
the hot, new restaurant wherever I travel.” Industry trend: A commoditization of the boutique, design-based experience. “I see customers seeking hotel experiences that are less institutionalized and more... View Details
Keywords: Julia Hanna
- 01 Apr 2000
- News
The World at a Click
Like so many dot-com businesses these days, the Internet travel industry is, well, taking off. Among the e-travel elite are Travelocity.com, known for the depth of its travel content and bolstered by distribution relationships with... View Details
Keywords: Margie Kelly
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
Research says 85 percent of people will make a purchase after reading online reviews about a product or service. This has had huge implications for the hotel industry and helps explain why TripAdvisor, a... View Details
- 02 May 2011
- Research & Ideas
Casino Payoff: Hands-Off Management Works Best
the "comp," or complimentary benefit, which can include a free dinner at a hotel restaurant, reduced-priced tickets and good seats to a show, or even free lodging in deluxe accommodations. In short, casino hosts are the ultimate customer... View Details
- 01 Jun 2010
- News
Michael Depatie
Depatie Art by Scott Laumann Founded in 1981, Kimpton Hotels & Restaurants is America’s first (and largest) boutique hotel group. With its hosted evening wine hour (where you might play Wii or have your... View Details
- 01 Jul 2019
- Research & Ideas
The Airbnb Lesson for Startups? Success Takes More Than Technology
wealthy tourists. Airbnb remains Y Combinator’s biggest success story, but it was aggressive on-the-ground outreach that helped speed its early growth in key markets. Add in an industry with entrenched leaders and a limp economy in the... View Details
- 01 Jun 2000
- News
Priceline's Jay Walker: The Future is Wow
information, and savings. "An entire industry imploded," he asserted. "Now the industry is driven by the retail marketplace. And [online traders] are having fun." Indeed the "fun," or entertainment value, of... View Details
- 13 Jun 2014
- News
The Art of Effecting Change
Bridgitt Bertram Evans (MBA 1986) loves contemporary art for its aesthetic appeal, but also for its ability to challenge existing norms. And now she's transforming the industry in much the same spirit with VIA Art Fund, a new model of... View Details
- 05 Apr 2016
- Blog Post
Summer Internships in the JD/MBA Program
My name is Charlie Hernandez. I grew up in Los Angeles, California, where I attended Loyola High School, a Catholic, all boys high school located in downtown LA. I attended Harvard College, and after graduating in 2011, I worked in international View Details
- 18 May 2017
- Blog Post
Why We Recruit: Hilton
OrganizationStephanie Atiase, Senior Director of Corporate Strategy, Hilton Describe your organization in three to five sentences.Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service View Details
Keywords: Hospitality
- 11 Aug 2014
- News
The First Five Years: Melissa Fensterstock (MBA 2012)
work. Trips to tropical places are opportunities to secure new hotel customers. Summer beach time has been replaced with road trips to the Hamptons and Nantucket. I think the only safe place for a true vacation now is an iceberg cruise in... View Details