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All HBS Web
(2,098)
- People (3)
- News (576)
- Research (217)
- Multimedia (9)
- Faculty Publications (19)
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- 08 Aug 2016
- Lessons from the Classroom
Panic Management: Keep Your Eyes on the Road
from others who might provide counsel, and then we redouble those efforts” He made his remarks at a recent presentation to HBS staff about how to respond to sticky situations with resilience. The discussion...
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by Dina Gerdeman
- 12 Oct 1999
- Research & Ideas
Spirit at Work: The Search for Deeper Meaning in the Workplace
it a fad that amounts to little more than sensitivity training in New Age clothing, or does it reflect something more profound about the way we are beginning to conceive of and relate to work? In the following pages six HBS alumni who are...
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by Marguerite Rigoglioso
- 27 Aug 2014
- Lessons from the Classroom
Learning From Japan’s Remarkable Disaster Recovery
leadership in mobilizing people and resources in highly dynamic situations.” Each winter, 900 HBS students dispatch around the world to see businesses up close, learn what they can about how they are run, and share their own knowledge...
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- 18 Nov 2009
- HBS Case
Customer Feedback Not on elBulli’s Menu
six months that elBulli, his restaurant, is open. The world is beating a path to Chef Ferran Adrià's door, but why? "Creativity comes first; then comes the customer," he has said. So what can HBS students learn about marketing...
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- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
caregivers—physicians and nurses—on the other.6 Administrators kept emphasizing, "Cut costs, save money." Caregivers replied, "We're not good at cutting costs; we cure children and save lives. That is our mission." View Details
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by Robert S. Kaplan & David P. Norton
- 18 Apr 2005
- Research & Ideas
Selling Luxury to Everyone
Luxury is the new essential. Consumers know it and retailers are reaping the bounty. At a "Growth Strategies in the Luxury Goods Industry" panel on April 3 at the HBS Retail and Luxury Goods Conference, moderator Nancy F. Koehn...
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- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
business of rationality or emotionality?” To kick off the conversation, Raman relayed what happened when Cleveland Clinic CEO Delos "Toby" Cosgrove visited a class at HBS a few years ago to discuss a case study on the renowned hospital....
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- 29 May 2014
- Research & Ideas
Research Symposium 2014
research going on at Harvard Business School. Held each May on the HBS campus, the event provides the opportunity for a few faculty to share recent work with an audience of doctoral students, HBS View Details
- 29 Feb 2016
- HBS Case
Bigbelly's Big Bet on the Digital Trash Can
Weiss, a former chief of staff for the mayor of Boston, who now teaches a course at HBS on public entrepreneurship. Hard sell Weiss initially approached Bigbelly looking for a non-technology case about how...
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- 23 May 2019
- Book
These Entrepreneurs Take a Pragmatic Approach to Solving Social Problems
social causes? Spence: We know that there’s a keen interest among HBS alumni to know what other alumni are doing to advance social causes. We hope that Problem Solving will meet that need and provide role models for students. It’s also...
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- 28 Jun 2004
- Research & Ideas
Microfinance: A Way Out for the Poor
It's a pittance in the West. A loan of only $500 to $1,200, however, can make all the difference for a man or woman eking out a living in the developing world. Just that much—the typical range of microfinance loans, according to Michael Chu, a poverty expert and View Details
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by Martha Lagace
- 04 Nov 2002
- Research & Ideas
From Lone Star to Team Player
When does a star performer become a corporate nightmare? And what can you do about it? HBS Working Knowledge's Mallory Stark conducted this e-mail interview with Morten Hansen.Stark: Can you describe what you mean by "lone...
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by Mallory Stark
- 18 Jul 2016
- Research & Ideas
Is Greed Ruining Private Equity Firms?
and continuity of the firm” This pattern of unequal pay was much more extensive than anticipated among the 717 private equity partnerships studied by HBS finance professor Victoria Ivashina and Josh Lerner, the Jacob H. Schiff Professor...
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- 13 Apr 2016
- Research Event
What Does 'Diversity' Really Mean?
Administration at HBS, and HBS Associate Professor Amy Cuddy. Billed as “Talking the Walk: Possibilities for Change Through Dialogue, Expression, and Narrative,” the symposium focused on communication, as speakers reflected on how the...
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by Dina Gerdeman
- 21 Mar 2016
- Lessons from the Classroom
When Your Classmate is an NBA Superstar (or Fashion Model, or Movie Actress)
challenges. They have insights that no one else has. They also bring a certain energy to the room—everyone is more on their toes.” Click to watch. The executive education program has been offered twice—once each spring starting in 2014—and the next session will be held...
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- 01 Dec 2015
- Research & Ideas
What to Do When Your Organization Has Dueling Missions
at why some hybrid organizations succeed in achieving social success, while others fail. Click Here In this video, HBS professor Julie Battilana discusses the challenges of managing the duel missions of a hybrid organization. The secret...
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by Carmen Nobel
- 08 May 2020
- In Practice
Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
your non-tangible assets to show appreciation, which might be as mundane as providing staff with recreational opportunities to relieve stress. Showing that you care can sometimes make a critical difference in the organization’s ability to...
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by Danielle Kost
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
reviews unless you start doing things that are very, very fuzzy. For example, some hotels when you check out they ask how your experience was. And if you said, “Oh it was amazing, I loved it, the staff are so good,” then they give you a...
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- 23 Feb 2021
- Research & Ideas
COVID-19 Shines New Light on Working Conditions in Supply Chains
purchase in their contracts, and also by having the brand’s staff or a third party audit these supplier factories to check. Kost: Do you think that consumers are aware of the working conditions among the suppliers for their favorite...
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- 25 Sep 2017
- Research & Ideas
Why Politics is Failing America, and What Business Can Do To Help
project has surveyed HBS alumni and other business leaders to assess perceptions about which aspects of the country, such as the economy or education, they see as thriving and which as lacking. The survey results consistently showed that...
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by Christina Pazzanese, Harvard Gazette