Show Results For
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All HBS Web
(1,788)
- Faculty Publications (203)
Show Results For
-
All HBS Web
(1,788)
- Faculty Publications (203)
- April 1995 (Revised August 1995)
- Case
Empire Blue Cross and Blue Shield (A)
- December 1994 (Revised March 1996)
- Case
Ciba Consumer Pharmaceuticals' Acutrim: Challenges and Opportunities in Today's Diet Industry
- May 1994 (Revised February 2021)
- Background Note
Note on Reimbursement of Health Care Providers: Case-Based and Capitation Payment
- March 1994 (Revised December 2014)
- Case
Humana, Inc.: Managing in a Changing Industry
- September 1993 (Revised July 1995)
- Background Note
Public Policy and the Manager: Conceptual Framework
- March 1993
- Supplement
Burroughs Wellcome and AZT (C)
- February 1992 (Revised September 2003)
- Case
Beech-Nut Nutrition Corporation (A-1)
- January 1990 (Revised March 1991)
- Case
American Red Cross Blood Services: Northeast Region
- February 1985 (Revised January 2024)
- Case
Health Stop (A): What Type of Innovation Is It? And Six Factors Alignment
- March 1983 (Revised November 1988)
- Case
Hospital Corp. of America: Financial Analysis
- January 1983 (Revised February 1988)
- Case
Hospital Corp. of America (B)
- Research Summary
Behavioral Hazard and Public Policy
It is well recognized that people overuse low-value medical care due to moral hazard—because copays are lower than costs. Now Professor Schwartzstein has introduced the concept of “behavioral hazard” to explain the opposite: people underuse high-value care because... View Details
- Research Summary
Current Research
Professor John is a behavioral scientist who uses both laboratory and field experiments to investigate questions that are at the intersection of marketing, organizational behavior, and public policy.
Professor John’s work has been published in leading... View Details
- Teaching Interest
Managing Health Care Delivery - Executive Education
- Teaching Interest
Managing Service Operations
Managing Service Operations (MSO) focuses on how firms can deliver excellent service while achieving business success. This involves a deep understanding of customers, competitors, and the firm's internal mechanisms.
Career Focus
Managing Service... View Details
- Teaching Interest
Overview
- Research Summary
Overview
- Research Summary