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- All HBS Web (299)
- Faculty Publications (66)
Show Results For
- All HBS Web (299)
- Faculty Publications (66)
- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
years, unit members have studied numerous organizations, ranging from Taco Bell to Intuit, to determine what maximizes profit and growth in service organizations. In so doing, they have formulated a key business dynamic that they term the... View Details
Keywords: Susan Young
- 23 Aug 2004
- Research & Ideas
Strategy for Small Fish
Welcome to the age of business interdependence, say HBS professor Marco Iansiti and collaborator Roy Levien, authors of the new HBSP book The Keystone Advantage: What the New Dynamics of Business Ecosystems Mean for Strategy, Innovation,... View Details
Keywords: by Marco Iansiti & Roy Levien
- 01 Mar 2010
- News
Lords of Strategy
original Hendersonianism: “In this new environment, the essence of strategy is not the structure of a company’s position in products and markets, but the dynamics of its behaviors. The goal is to identify and develop the hard-to-imitate... View Details
- 10 Apr 2012
- First Look
First Look: April 10
Organizational Capabilities Authors:Robert Gibbons and Rebecca Henderson Publication:Organization Science (forthcoming) Abstract A large literature identifies unique organizational capabilities as a potent... View Details
Keywords: Carmen Nobel
- 01 Apr 1999
- News
Short Takes
IT Management from 1960 to 2000 "Today¹s managers are grappling with the turbulent dynamics of the Information Age," says Richard L. Nolan, the School's William Barclay Harding Professor of Management of Technology. The author of a new... View Details
Keywords: Eileen K. McCluskey
- 08 Aug 2016
- Lessons from the Classroom
Panic Management: Keep Your Eyes on the Road
globalized business world, and technologies that are constantly changing. Within that dynamic environment, a curveball can come from anywhere: a portion of their businesses may suddenly dry up, belt-tightening layoffs may loom, or... View Details
Keywords: by Dina Gerdeman
- 01 Apr 2000
- News
Real World Issues Aired at Student Led Conferences
wide range of experiences, opinions, and practical knowledge about cultivating leadership, entrepreneurship, and empowerment. Six panel discussions presented on the second day of the gathering stimulated dynamic conversation about career... View Details
Keywords: Mary Ellen Gardner
- 30 Apr 2001
- Research & Ideas
New Paths to Success in Asia
leapfrogged U.S. advances. In this dynamic environment, detailed insights such as those developed by Lane and other HBS scholars are essential to understanding the realities of doing business. They provide what Asia-Pacific Initiative... View Details
Keywords: by Alejandro Reyes & Deborah Blagg
- 23 Nov 2009
- Research & Ideas
Management’s Role in Reforming Health Care
have described above is much of what managers do: design and run organizations that deliver a service effectively and reliably and at the same time that are capable of learning systematically from their own experience. Some of the leading... View Details
- 28 Jun 2016
- First Look
June 28, 2016
competition. They do so by initially differentiating themselves to develop distinctive capabilities, but subsequently integrate these capabilities with those of the core units. At the corporate level, the new units demonstrate their value... View Details
Keywords: Sean Silverthorne
- 07 Nov 2006
- First Look
First Look: November 7, 2006
in the form of implied accusations or aggravated tones of voice. These dynamics are virtually inevitable, even when managers try hard to avoid them. We introduce the distinction between hot and cool topics to help clarify when avoiding... View Details
Keywords: Sean Silverthorne
- 11 Jun 2013
- First Look
First Look: June 11
on location choices. However, industries with a significant presence of multinational enterprises (MNEs) are oligopolistic in nature, which suggests that rivalry among firms plays an important role in firms' dynamic decision-making... View Details
Keywords: Carmen Nobel
- 08 Oct 2014
- Research & Ideas
Who Is the Chief Sustainability Officer?
officials used its science capabilities to develop components for solar panels and are now working on materials for cars that make them safer and more efficient. "Dow is using its science background to address fundamental issues and... View Details
- 10 Mar 2009
- First Look
First Look: March 10, 2009
responsibilities, that can affect organizational outcomes. Thus, organizations may be capable of integration while different functions retain different incentives to maintain focus on their stakeholders' needs. We hypothesize that... View Details
Keywords: Martha Lagace
- 27 Sep 2016
- First Look
September 27, 2016
programs have entered a period of rapid transformation, driven on one side by the proliferation of a new technological, cultural, and economic landscape commonly referred to as “digital disruption” and on the other by a widening gap between the skills and View Details
Keywords: Sean Silverthorne
- 04 Nov 2008
- First Look
First Look: November 4, 2008
carefully analyzed their incentives but that we know little about the broader strategic dimensions of this market. The paper explores three related strategic dimensions of the certification market: the publicity given to applications, the coarseness of rating patterns,... View Details
Keywords: Martha Lagace
- 30 Jan 2018
- First Look
January 30, 2018
finite-horizon stochastic dynamic program to study when the value of concealment is positive or negative. We show that when consumers are myopic, the value of concealment is always positive. In contrast, we show that when consumers are... View Details
Keywords: Sean Silverthorne
- 16 Mar 2003
- Research & Ideas
At the Center of Corporate Scandal Where Do We Go From Here?
unmatched in the world. But the engine has grown so complex, and its capabilities so swift and powerful, that it has outstripped the governance mechanisms designed in a simpler time. We have made markets much more View Details
Keywords: by Kim B. Clark
- 01 Apr 2002
- News
Charting the Luminary Leadership in Professional Service Firms
investment banking, law, and management consulting firms — are unique in that they have no products, manufacturing plants, or distribution systems. Their financial success depends entirely upon the capability and performance of their... View Details
- 15 Jan 2013
- First Look
First Look: January 15
key problem for organization design will be the management of distributed innovation in such dynamic ecosystems. Specifically, how should diverse entities be integrated into a coherent network that generates goods in the present and new... View Details
Keywords: Sean Silverthorne