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All HBS Web
(1,834)
- People (1)
- News (213)
- Research (1,392)
- Multimedia (6)
- Faculty Publications (569)
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- 01 Sep 2015
- News
Alumni and Faculty Books for September 2015
results—the “service trifecta”; (6) use technology to elevate the most important and eliminate the worst service jobs; (7) take steps to develop a core of customers who are “owners”; and (8) build agile service organizations that learn,...
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- 01 Mar 2017
- News
Alumni and Faculty Books for March 2017
or shortcomings in growing their companies and new ventures. This book blends exclusive research findings, personal interviews, and experienced analysis to illustrate how each type handles the five dynamic challenges of building...
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- 01 Jun 2011
- News
Mr. Start-Up
ideas to make people’s lives more fun or more productive, is an amazing opportunity. The other thing that’s important to me is to interact with people in a way that will earn their respect and make them want to do business with me — as investors, partners, or View Details
- 12 Jan 2015
- News
Good Investments
buildings 10 miles east of Mexico City that is populated by some of the country’s poorest citizens. Over the past two years, though, market days have been busier than normal at the store—all thanks to a little silver service booth just outside the shop. View Details
- 01 Jun 2016
- News
How Do We Win the Cyberwar?
terrorist threat info and analysis pulled from the web’s darkest corners. Rothrock’s RedSeal also has a number of federal clients, though he doesn’t necessarily know who they are. Brokered through a government intermediary, they simply...
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Dan Morrell; illustrations by Victo Ngai
- 28 Sep 2021
- News
Alumni Connections Drive Career Opportunities for Students
which was part of the appeal. I felt a connection to the customers they serve.” In his internship at Facily (conducted remotely in 2020 due to the pandemic), Westphal utilized his experience in investing to help the company gear up to...
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Becca Carnahan
- 24 Sep 2020
- News
The Race for a Vaccine
its pipeline, Moderna had refined its development process—which begins with an analysis of a virus’s messenger RNA (mRNA)—and it had improved its production capabilities. Two months earlier, when he'd met NIAID Director Dr. Anthony Fauci...
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- 01 Sep 2014
- News
Afghanistan’s Hope and Light
employer (1,100 workers) and biggest taxpayer ($500 million and counting). “If we treated the Afghans with respect, it would create a brand loyalty and empathy they’d never had a chance to experience before,” Khoja says of the company’s initial, basic strategy. “In...
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Julia Hanna
- 01 Dec 2012
- News
From Where We Stand
across functions, businesses, and your industry. Engage your peers to deliver solutions to real business problems. Know the customer and the competitor. When you are at the top, be a talent magnet and then build the next generation of...
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- 01 Mar 2014
- News
The Solution to the Global Food Crisis Just Might Come from Nigeria
Nancy Barry (MBA 1975), founder and president of Enterprise Solutions to Poverty, which mobilizes and supports leading companies and entrepreneurs in building profitable and inclusive businesses that incorporate millions of low-income...
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- 01 Apr 1999
- News
An Eye to the East
Europe and the United States, he said, "they have already reached a threshold in customer orientation, so you have to do different things to succeed." That's not the case yet in Asia, he pointed out, as Deshpandé listened intently. HBS...
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Alejandro Reyes
- 01 Feb 1997
- News
Shaping the Future of Business: Entrepreneurial Evolution at HBS
delivering reams of sophisticated real-time financial information and analysis to customers through a unique computer terminal called a "Bloomberg." Currently, more than 65,000 "Bloombergs" - the company...
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- 01 Dec 1997
- News
Growing Together
Gleason (MBA '97) is finding a way to make both a profit and a difference. Last fall, as a part of HBS associate professor Marco Iansiti's Managing Product Development course, Gleason created a model for a company that would employ...
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Marguerite Rigoglioso and Nancy O. Perry
- 01 Apr 2001
- News
New Ventures New Gains
and conducted customer research. “We learned that we needed to provide more than just services,” explains Rhyne, who added prestige cosmetics sales to the mix and wrote a solid business plan that was the only non–Internet-related finalist...
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- 10 Dec 2014
- News
Front-Row Seat
battling it out over the issues of the day.” The Atlantic has been profitable for five years now, with advertising revenue up 40 percent over last year. For now, at least, all online content is free, including full articles from the print...
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- 12 Jul 2021
- News
Alumni Confront the COVID-19 Crisis
Anomalie, a custom wedding dress company, Leslie Voorhees and Calley Means (both MBA 2015) have connections to manufacturers in China as well as to people on the front lines of the COVID-19 pandemic. They decided to use their network to...
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- 01 Jun 2009
- News
Dispatches from the Global Classroom
controversial IPO in 2007, raising $458 million. Many, including Nobel Peace Prize–winner Muhammad Yunus, have accused CB of making a profit at the expense of the poor, passing most of the earnings on to shareholders rather than lowering...
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