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Show Results For
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All HBS Web
(1,346)
- News (184)
- Research (961)
- Multimedia (3)
- Faculty Publications (303)
- 02 Nov 2006
- Working Paper Summaries
Resolving Information Asymmetries in Markets: The Role of Certified Management Programs
Keywords:
by Michael W. Toffel
- 2011
- Article
Top Executives Need Feedback: Here's How They Can Get It
By: Robert Steven Kaplan
As executives become more senior, they are less likely to receive constructive feedback on their performance or their strategy. To get it, they should call on their junior colleagues. The problem: subordinates don't want to offend the boss. Therefore, as executives...
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Kaplan, Robert Steven. "Top Executives Need Feedback: Here's How They Can Get It." McKinsey Quarterly, no. 4 (2011): 60–71.
- February 2019 (Revised July 2019)
- Case
Sales Force Management at Nobel Ilac
By: Doug J. Chung and Gamze Yucaoglu
Nobel Ilac was a Turkish generic pharmaceutical company marketing more than 100 drugs in 20 countries and, as of 2017, had over 2,500 employees worldwide. Nobel had implemented a transformation strategy—more specifically, a customer segmentation plan—whereby the sales...
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Keywords:
Sales Strategy;
Compensation;
Employee Retention;
Recruiting;
Pharmaceuticals;
Salesforce Management;
Strategy;
Organizational Design;
Human Resources;
Compensation and Benefits;
Employees;
Retention;
Recruitment;
Pharmaceutical Industry;
Turkey
Chung, Doug J., and Gamze Yucaoglu. "Sales Force Management at Nobel Ilac." Harvard Business School Case 519-067, February 2019. (Revised July 2019.)
- July 2015 (Revised March 2021)
- Case
Proxy Contest at DuPont
By: Jay W. Lorsch and Emily McTague
On January 9, 2015, Nelson Peltz of Trian Fund Management launched a proxy fight for four out of the twelve seats on the DuPont board. The fund had previously published a public letter addressed to shareholders outlining its proposal to break the company into three...
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Keywords:
Board Of Directors;
Hedge Fund;
Activist Investing;
Activist Investors;
Proxy Fight;
Corporate Governance;
Governing and Advisory Boards;
Investment Activism;
Chemical Industry;
United States
Lorsch, Jay W., and Emily McTague. "Proxy Contest at DuPont." Harvard Business School Case 416-005, July 2015. (Revised March 2021.)
- October 2001 (Revised October 2017)
- Case
Pilgrim Bank (A): Customer Profitability
By: Frances X. Frei and Dennis Campbell
Provides a context in which students can explore managerial decision making that is critically informed by data analysis. The setting is a retail bank and the decision making relates to the bank's policy toward online banking. The management team is evaluating whether...
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Frei, Frances X., and Dennis Campbell. "Pilgrim Bank (A): Customer Profitability." Harvard Business School Case 602-104, October 2001. (Revised October 2017.)
Innovating for Sustainability
Every major company is grappling with the meaning and application of sustainability in relation to its geographic location, industry and business model. Similarly, more and more institutional investors are incorporating sustainability into their... View Details
- January – February 2011
- Article
How to Design a Winning Business Model
By: Ramon Casadesus-Masanell and Joan E. Ricart
Most executives believe that competing through business models is critical for success, but few have come to grips with how best to do so. One common mistake is enterprises' unwavering focus on creating innovative models and evaluating their efficacy in standalone...
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Keywords:
Business Model;
Design;
Strength and Weakness;
Competitive Strategy;
Competitive Advantage
Casadesus-Masanell, Ramon, and Joan E. Ricart. "How to Design a Winning Business Model." Harvard Business Review 89, nos. 1-2 (January–February 2011): 100–107.
- Research Summary
Overview
My research seeks to understand and improve service integration across specialized professions and organizations. A critical idea driving my research is that work is becoming more dynamic, complex and interconnected, particularly for work that addresses difficult...
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- 04 May 2011
- Research & Ideas
Is Web Surfing Distracting Your Workers?
of the day—and that means they are spending energy to control themselves. If this theory is correct, it means they should be less productive." That effect could be more critical in jobs where small mistakes could mean a big...
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Keywords:
by Michael Blanding
- April 2010
- Course Overview Note
Managing Human Capital
By: Boris Groysberg
Managing Human Capital, a second-year elective course at Harvard Business School, seeks to create business leaders who understand human resources practices essential to firm performance and who think strategically about managing their own careers. This Managing Human...
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- April 1994 (Revised August 1996)
- Case
American Express (A)
By: Jay W. Lorsch
In January 1993, the American Express board met to decide who would succeed James D. Robinson, III as chairman and CEO. The board needed to act in the spotlight of intense media and investor scrutiny, and after leaks had revealed that there was a conflict among the...
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Keywords:
Decision Making;
Corporate Governance;
Resignation and Termination;
Leadership;
Management Succession;
Performance Evaluation
Lorsch, Jay W. "American Express (A)." Harvard Business School Case 494-093, April 1994. (Revised August 1996.)
- September 2013
- Article
Trends in Hip Arthroscopy Utilization in the United States.
By: K J Bozic, V. Chan, F. H. Valone, B. T. Feeley and T. P. Vail
INTRODUCTION: The purpose of this study was to evaluate the changing incidence of hip arthroscopy procedures among newly trained surgeons in the United States, the indications for hip arthroscopy, and the reported rate of post-operative...
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Bozic, K. J., V. Chan, F. H. Valone, B. T. Feeley, and T. P. Vail. "Trends in Hip Arthroscopy Utilization in the United States." Journal of Arthroplasty 28, no. 8 (September 2013).
- 20 Mar 2007
- First Look
First Look: March 20, 2007
the impact of inventory on sales and the interrelationship between gross margin and inventory. We also estimate the effects of exogenous explanatory variables such as store growth, proportion of new inventory, capital investment per...
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Keywords:
Martha Lagace
- January 2009
- Article
Turbulent Firms, Turbulent Wages?
By: Diego A. Comin, Erica L. Groshen and Bess Rabin
Has greater turbulence among firms fueled rising wage instability in the U.S.? Gottschalk and Moffitt [1994] find that rising earnings instability was responsible for one third to one half of the rise in wage inequality during the 1980s. These growing transitory...
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Keywords:
Wages;
Production;
Business Earnings;
Fluctuation;
Performance;
Volatility;
Relationships;
Sales;
Business Ventures;
United States
Comin, Diego A., Erica L. Groshen, and Bess Rabin. "Turbulent Firms, Turbulent Wages?" Journal of Monetary Economics 56, no. 1 (January 2009).
- 2008
- Simulation
Pricing Simulation: Universal Car Rental
This web-based simulation presents an engaging context in which students develop their knowledge of pricing by managing a rental car operation (Universal) in Florida and improve regional performance by developing a pricing strategy. The simulation involves three...
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Keywords:
Competition;
Consumer Behavior;
Price;
Profit;
Renting or Rental;
Auto Industry;
Service Industry;
Miami;
Orlando;
Tampa
- 2008
- Working Paper
Collaborative Architectures for Innovation
By: Gary P. Pisano and Roberto Verganti
Collaborative innovation has become a hot topic in innovation today. Scholars, consultants, and the business press all urge companies seeking to boost innovative performance to become more "collaborative." Too often, however, companies fail to distinguish among the...
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- May 2024
- Case
Leading Culture Change at Microsoft Western Europe
By: Amy C. Edmondson and Cat Huang
In 2023, Cindy Rose, President of Microsoft Western Europe, faced a critical decision. Rose grappled with the potential impact of widespread layoffs on psychological safety and thecultural transformation she had championed since her arrival. When Rose had first joined...
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Experimentation Matters: Unlocking the Potential of New Technologies for Innovation
Every company's ability to innovate depends on a process of experimentation whereby new products and services are created and existing ones improved. But the cost of experimentation is limiting. New technologies—including computer modeling and simulation—promise to...
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- Article
Know Your Customers' 'Jobs to Be Done'
By: Clayton M. Christensen, Taddy Hall, Karen Dillon and David S. Duncan
Firms have never known more about their customers, but their innovation processes remain hit-or-miss. Why? According to Christensen and his coauthors, product developers focus too much on building customer profiles and looking for correlations in data. To create...
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Keywords:
Customer Relationship Management
Christensen, Clayton M., Taddy Hall, Karen Dillon, and David S. Duncan. "Know Your Customers' 'Jobs to Be Done'." Harvard Business Review 94, no. 9 (September 2016): 54–62.
- 01 Oct 2007
- Research & Ideas
Encouraging Dissent in Decision-Making
that lives and dies by its ideas." Edmondson says this reluctance to speak up stems variously from fears that superiors will not like the idea or that it may appear to criticize the status quo, which most people find reassuringly...
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Keywords:
by Garry Emmons