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Show Results For
- All HBS Web
(979)
- People (1)
- News (224)
- Research (535)
- Multimedia (1)
- Faculty Publications (124)
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- 21 Aug 2000
- Research & Ideas
Inside the OR: Disrupted Routines and New Technologies
organizations successfully integrate new technologies into their operations. "In an industry context in which individual heroism and skill are assumed to be critical determinants of important outcomes," they write, "this... View Details
Keywords: by Hilah Geer
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
time, and the timeline for decisions. Employees understand that events are continually unfolding and will accept changes if the evidence and reasoning are clear. Boilerplate rhetoric will likely disengage them. INSEAD’s Jennifer... View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
would not have risen to what is now, a $2.5-billion-a-year industry, without a revolutionary shift to outside-in thinking that allowed companies such as Fresh Express to realize that busy consumers wanted companies to make the whole salad for them rather than simply... View Details
- 26 Feb 2019
- First Look
New Research and Ideas, February 26, 2019
(Reg FD), which prohibits public firms from disclosing material information to certain parties but not others. Nevertheless, managers have continued to meet privately with select investors, possibly sharing information in violation of Reg... View Details
Keywords: Dina Gerdeman
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
acquisition or negotiate a contract to try to settle. If a case goes to litigation, you have already lost. As Priceline founder Jay Walker put it, it's not a matter of who wins, it's a matter of who loses less. If the initial settlement efforts fail, the manager in... View Details
- 26 Apr 2022
- Book
What Does Your Business Stand For? Why Building Trust Starts with Purpose
To be successful, companies must build trust with their employees and consumers. But how can companies do so in these turbulent times when they are being pulled in many directions all at once? First, businesses must realize that trust is fragile and must be View Details
Keywords: by Ranjay Gulati
- 28 May 2013
- First Look
First Look: May 28
regions and major countries, who previously reported to the head of international, now report directly to the CEO, putting seven non-Americans on the executive committee. In another important milestone, Medtronic acquired a Chinese orthopedics company, which became its... View Details
Keywords: Sean Silverthorne
- 04 Aug 2003
- Research & Ideas
Shackleton: An Entrepreneur of Survival
also find important insights into how to motivate people, allocate resources, and act with great integrity in moments of crisis. I firmly believe that the template for business education can be very broad. As soon as that ship was frozen,... View Details
Keywords: by Martha Lagace
- 30 Oct 2012
- First Look
First Look: October 30
protocols. In the new model, stroke care would be delivered across facilities in an integrated fashion, with a single hyper-acute facility designed for the care of the most acute and severe cases. Purchase this... View Details
Keywords: Sean Silverthorne
- 09 Oct 2018
- First Look
New Research and Ideas, October 9, 2018
feedback on its development. Management had to answer the following questions: What should they do next at Zebra? Should they work on the accuracy of the already developed algorithms or continue to develop many new tools? If they chose to... View Details
Keywords: Dina Gerdeman
- 20 Mar 2012
- First Look
First Look: March 20
achieving their vision. Yet, amid a wealth of possibilities, they face tough choices, such as which emerging markets to pursue first. They also face serious personnel issues, including integrating employees from Perdigao and... View Details
Keywords: Sean Silverthorne
- 13 Dec 2016
- First Look
December 13, 2016
institutional accounts (that are not subject to the reporting requirements) at the exact same quarter-end dates. Moreover, the returns to these cloaked trades continue to accrue over the subsequent quarter and do not reverse in the... View Details
Keywords: Carmen Nobel
- 02 Aug 2011
- First Look
First Look: August 2
Japanese system, combining its traditional low-cost manufacturing prowess with an ability to bring high-quality, high-margin branded products swiftly to market. Like Samsung, today's emerging giants—Haier in China, Infosys in India, and Koç in Turkey, for instance—face... View Details
Keywords: Sean Silverthorne
- 02 Dec 2002
- Research & Ideas
The Secret of How Microsoft Stays on Top
sudden dramatic failure and more a story of ongoing competition at the platform level. The presence of competing platforms like Linux requires that Microsoft continue to invest in its IP base and integrate... View Details
Keywords: by Sean Silverthorne
- 08 Oct 2013
- First Look
First Look: October 8
for each patient, developing bundled prices for the full care cycle, integrating care across separate facilities, expanding geographic reach, and building an enabling IT platform. The transformation to value-based health care is well... View Details
Keywords: Sean Silverthorne
- 09 Oct 2001
- Research & Ideas
Driven: How Human Nature Shapes Organizations
in the interest of the organizational leader to align the competitive energies of individuals with the integrated goals of the organization. To do this the leader would need, on an ongoing basis, to moderate the competitive energies of D1... View Details
Keywords: by Paul Lawrence & Nitin Nohria
- 17 Jul 2012
- First Look
First Look: July 17
incomplete-contracts model in which vertical integration raises output at the expense of lower private benefits. A key implication is that higher prices should result in more integration, since the organizational goal becomes relatively... View Details
Keywords: Sean Silverthorne
- 09 Jan 2020
- Book
Rethinking Business Strategy in the Age of AI
integrated 21-inch tablet computers have become a fitness sensation. For $39 per month, Peloton offers access to live-streamed classes where members can track their performance on a leader board, virtually connect with fellow classmates,... View Details
Keywords: by Dina Gerdeman
- 15 Dec 2003
- Research & Ideas
Women Leaders and Organizational Change
that is necessary to make the changes in organizations that we are advocating involves the capacity to reflect on and learn from our own life and experience; to solicit and integrate feedback from others; to remain View Details
Keywords: by Mallory Stark
- 26 Jun 2012
- First Look
First Look: June 26
the career mobility of professionals in "up-or-out" organizations. We develop a nuanced perspective on the potential career mobility effects of workgroup demography by integrating the social identification processes of cohesion,... View Details
Keywords: Sean Silverthorne