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  • March 2003 (Revised November 2005)
  • Case

Bertelsmann AG

By: Bharat N. Anand, Michael G. Rukstad and Christoph Kostring
On July 28, 2002, Bertelsmann announced the firing of its CEO, Thomas Middelhoff, in a move that surprised industry observers, analysts, and many employees. Bertelsmann, a privately held company headquartered in Germany, was one of the largest global media... View Details
Keywords: Business Conglomerates; Corporate Strategy; Entertainment; Media; Change Management; Integration; Resignation and Termination; Private Ownership; Initial Public Offering; Business Units; Publishing Industry; Publishing Industry; Publishing Industry; Germany
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  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

organization, says Paine, a Baker Foundation Professor. In fact, the fault often lies with managers who set unrealistic deadlines, production targets, or other objectives that lead decent people to take shortcuts to achieve the goal without recognizing the downstream... View Details
Keywords: by Dina Gerdeman
  • March 2013 (Revised April 2014)
  • Case

Barnes & Noble: Managing the E-Book Revolution

By: Alan MacCormack, Brian Kimball Dunn and Chris F. Kemerer
The case describes competition in the market for E-Books, and Barnes & Noble's Strategy in this industry. As a traditional retailer, B&N was challenged by the introduction of digital technologies that allow books to be published, distributed and sold to consumers... View Details
Keywords: Innovation; Technology Strategy; Platform Competition; Innovation Strategy; Information Technology; Product Development; Digital Platforms; Standards; Disruptive Innovation; Publishing Industry; Publishing Industry; North America
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  • 08 Jan 2007
  • Research & Ideas

Who Rises to Power in American Business?

"outsiders," such as Elizabeth Arden, created their own road to success, overcoming significant odds. The new book Paths to Power: How Insiders and Outsiders Shaped American Business Leadership explores the demographics of... View Details
Keywords: by Sean Silverthorne
  • 14 Feb 2023
  • Research & Ideas

When a Vacation Isn’t Enough, a Sabbatical Can Recharge Your Life—and Your Career

experience I had was unique,” he says. “Was I alone?” DiDonna launched The Sabbatical Project, interviewing some 50 people who had similarly taken time off from their work to see what lessons could be learned from their experiences. He recently View Details
Keywords: by Michael Blanding
  • 12 Apr 2022
  • Book

Racism, Colonialism, and Britain's Legacy of Violence

Britain’s 20th century empire was the largest in human history, with a quarter of the world’s land and nearly 700 million people. Yet the empire drew its strength from violence. That’s the conclusion Harvard Business School Professor Caroline Elkins draws in her new... View Details
Keywords: by Avery Forman
  • 24 Aug 2010
  • First Look

First Look: August 24

Publication:In Innovation Policy and the Economy. Vol. 11, edited by Josh Lerner and Scott Stern. NBER Book Series. University of Chicago Press, forthcoming Abstract In this paper we explore the innovations in governance that have... View Details
Keywords: Sean Silverthorne
  • Research Summary

Capitalism as a System of Governance

My research interest is in further exploration of the analytic utility of an original conception of capitalism as an indirect, three level system of governance for the economic relationships within political entities, and mostly within nation states. This three level... View Details
  • 15 Aug 2023
  • HBS Case

(Virtual) Reality Check: How Long Before We Live in the 'Metaverse'?

three-dimensional and social,” according to the case. Matthew Ball, author of the recently published book The Metaverse: And How it Will Revolutionize Everything, has described the future technology as a... View Details
Keywords: by Jay Fitzgerald; Technology; Computer; Information Technology
  • August 2015 (Revised June 2021)
  • Case

Amazon.com, 2021

By: John R. Wells, Benjamin Weinstock, Gabriel Ellsworth and Galen Danskin
In February 2021, Amazon announced 2020 operating profits of $22,899 million, up from $2,233 million in 2015, on sales of $386 billion, up from $107 billion five years earlier (see Exhibit 1). The shareholders expressed their satisfaction (see Exhibit 2), but not all... View Details
Keywords: Strategic Analysis; Retail; E-commerce; Amazon; Internet; Amazon.com; AmazonFresh; Jeff Bezos; Cloud Computing; Marketplaces; Streaming; E-reader Market; Digital Media; Mobile App; Online Retail; Shipping; Database; Tablet; Kindle; Kindle Fire; Smartphone; Delivery; Digital Platforms; Competition; Internet and the Web; Corporate Strategy; Digital Marketing; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Profit; Revenue; Global Strategy; Multinational Firms and Management; Taxation; Business History; Human Resources; Resignation and Termination; Books; Human Capital; Working Conditions; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Industry Growth; Industry Structures; Media; Distribution; Distribution Channels; Order Taking and Fulfillment; Infrastructure; Logistics; Product Development; Supply Chain; Supply Chain Management; Organizational Culture; Public Ownership; Work-Life Balance; Problems and Challenges; Labor and Management Relations; Strategy; Adaptation; Business Strategy; Competitive Strategy; Diversification; Expansion; Integration; Horizontal Integration; Vertical Integration; Information Infrastructure; Information Technology; Mobile and Wireless Technology; Price; Applications and Software; Marketing; Marketing Strategy; Working Capital; Customer Focus and Relationships; Customer Value and Value Chain; Publishing Industry; Publishing Industry; Publishing Industry; Publishing Industry; Publishing Industry; Publishing Industry; Publishing Industry; Publishing Industry; Publishing Industry; Publishing Industry; Publishing Industry; Publishing Industry; Publishing Industry; Publishing Industry; United States; Washington (state, US); Seattle
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  • 04 May 2021
  • Book

Best Buy: How Human Connection Saved a Failing Retailer

published May 4, aims to reverse some of the damage done by other cutthroat leaders who have taken a slash-and-burn approach to business. “So much of what I learned when I was at business school, or in my early years as an executive, is... View Details
Keywords: by Michael Blanding; Retail
  • 24 Sep 2013
  • First Look

First Look: September 24

mechanism we used to facilitate reader/student introspection was end-of-chapter/cases Reflections. Also, we experimented with audio versions of book chapters in the classroom. We went on to continue Jim Barton's hero's journey in a second... View Details
Keywords: Sean Silverthorne
  • 20 Aug 2020
  • Book

From the Plow to the Pill: How Technology Shapes Our Lives

School Professor Debora Spar. In fact, as many life-altering technologies have come into play, they have upended long-held beliefs about love, sex, marriage, and reproduction, says Spar in the new book Work Mate Marry Love: How Machines... View Details
Keywords: by Dina Gerdeman
  • 18 Feb 2015
  • First Look

First Look: February 18

authors go beyond the common belief of retail as a monolithic industry and provide a framework that any brick-and-mortar retailer can use to respond to the eCommerce threat. Through six examples, this book demonstrates how this framework... View Details
Keywords: Sean Silverthorne
  • 30 Jan 2007
  • First Look

First Look: January 30, 2007

actually contrary to previous research. Readings in Modern Marketing Author:John A. Quelch Publication:Hong Kong: Chinese University Press, 2006 Abstract Readings in Modern Marketing is a collection of Quelch's highly-praised scholarly articles previously View Details
Keywords: Martha Lagace
  • 13 Apr 2010
  • First Look

First Look: April 13

of leadership in political, economic, and symbolic institutions as a result of one of three types of leadership: good leadership, misguided leadership, and evil leadership. This innovative book outlines a framework of human behavior that... View Details
Keywords: Martha Lagace
  • 31 Oct 2018
  • What Do You Think?

What is the Function of Fear in Leadership?

any, are appropriate in leading others? What do you think? Original Column Recently, the president of the United States was quoted as saying, “Real power is through respect. Real power is, I don’t even want to use the word, fear.” A book... View Details
Keywords: by James Heskett
  • 23 Jan 2024
  • Book

More Than Memes: NFTs Could Be the Next Gen Deed for a Digital World

School. Kominers, who coauthored the new book The Everything Token: How NFTs and Web3 Will Transform the Way We Buy, Sell, and Create with marketing expert and Web3 entrepreneur Steve Kaczynski, says despite all the open questions... View Details
Keywords: by Dina Gerdeman; Information Technology; Technology; Financial Services
  • 27 Jan 2020
  • Research & Ideas

Hard Work Isn't Enough: How to Find Your Edge

ideas. “So how do we take all the disadvantages stacked against us and flip them in our favor to succeed within an imperfect system?” It all starts with confronting potential barriers or shortcomings and molding them into assets, Huang says in her new View Details
Keywords: by Dina Gerdeman
  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

the consumer products giant Unilever, published some years ago. This company had a long-established business in soap and other toiletries, but spent decades after World War II striving without great success to expand its business into... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics

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