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  • 24 Sep 2018
  • Blog Post

Working to Keep Pirates At-Bay: My Summer in Cyber Security

fascinated by Cyber Security and, therefore, as the summer approached, I started to look at opportunities in this area. Thanks to the HBS network and the Rock Fellowship support, I was able to find a summer... View Details
Keywords: Entrepreneurship
  • July 2016 (Revised January 2019)
  • Case

Cyber Breach at Target

By: Suraj Srinivasan, Lynn S. Paine and Neeraj Goyal
In November and December of 2013, Target Corporation suffered one of the largest cyber breaches to date. The breach that occurred during the busy holiday shopping season resulted in personal and credit card information of approximately 110 million Target customers... View Details
Keywords: Safety; Credit Cards; Customer Relationship Management; Internet and the Web; Governing and Advisory Boards; Crisis Management; Retail Industry
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  • 2014
  • Chapter

Better Timing of Cyber Conflict

By: Elisabeth Paulson and Christopher Griffin
In this paper, we construct a model of cyber-weapon deployment and attempt to determine an optimal deployment time for cyberweapons using this model. We compare and contrast our approach to that in Axelrod and Iliev (R. Axelrod and R. Iliev. Timing of cyber conflict.... View Details
Keywords: Cyber-weapons; Cyberwarfare; Cybersecurity; National Security
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  • 04 Oct 2023
  • News

A Tool to Help Boards Measure Cyber Resilience

  • 24 Mar 2015
  • News

See Your Company Through the Eyes of a Hacker

Keywords: cyber attacks; private companies; customer data; information technology; cyber security; hacking
  • 13 Apr 2023
  • News

Cyber Risk Is Growing. Here’s How Companies Can Keep Up

  • Web

Security & Privacy | Information Technology

Security & Privacy We all have a role to play in protecting Harvard Business School’s (HBS’s) data and systems—and our own. Practicing good security habits is always important, especially so in times of... View Details
  • Web

Online Security for You and your Family | Information Technology

Online Security for You and your Family Adopting good cybersecurity habits is crucial for protecting your personal information and digital life. In today's interconnected world, cyber threats like identity... View Details
  • February 2023
  • Case

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni
In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama, fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to securely restore the network, medical... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; United States; Alabama
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  • Teaching Interest

Overview

By: Frank Nagle
Prof. Nagle has taught a wide variety of topics to various types of students including everything from computer programming and e-commerce for undergraduates to cyber security for the FBI and HBS Executive Education participants to innovation and technology management... View Details
  • March 2023 (Revised June 2023)
  • Teaching Note

Ransomware Attack at Springhill Medical Center

By: Suraj Srinivasan and Li-Kuan (Jason) Ni
Teaching Note for HBS Case No. 123-065. In July, 2019, Springhill Medical Center (“SMC”) in Mobile, Alabama fell prey to a malicious ransomware attack that crippled the hospital’s internal network systems and public-facing web page. While the hospital rushed to... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Health Industry; Alabama; United States
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  • 21 Dec 2016
  • Cold Call Podcast

Target's Expensive Cybersecurity Mistake

Keywords: Re: Suraj Srinivasan; Retail
  • September 2017 (Revised July 2018)
  • Case

CyberArk: Protecting the Keys to the IT Kingdom

By: Raffaella Sadun, David Yoffie and Margot Eiran
CyberArk was the recognized leader in the Privileged Account Management (PAM) space, a cybersecurity subsegment it had essentially created to secure organizations’ IT systems and sensitive data. Over 17 years, the Israeli company had grown to a market capitalization of... View Details
Keywords: Strategy; Growth and Development Strategy; Organizational Culture; Competitive Advantage; Information Technology; Cybersecurity; Information Technology Industry; Israel; United States
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  • April 2021
  • Case

Transforming BlackBerry: From Smartphones to Software

By: Ranjay Gulati and Nicole Tempest Keller
On the verge of failure, BlackBerry brought in John Chen as CEO in 2013 to orchestrate a bold turnaround of the company. Once an iconic leader in the smartphone market, BlackBerry was best known for its tactile QWERTY keyboard, strong security, and a focus on business... View Details
Keywords: Pivot; Managing Change; Turnaround; Smartphone; Change Management; Leading Change; Transformation; Organizational Change and Adaptation; Digital Platforms; Change; Information Infrastructure; Applications and Software; Competitive Strategy; Cybersecurity; Technology Industry; Transportation Industry; Canada
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    Frank Nagle

    Frank Nagle is an assistant professor in the Strategy Unit at Harvard Business School. Professor Nagle studies how competitors can collaborate on the creation of core technologies, while still competing on the products and services built on top of them - especially... View Details

    • Web

    2023 Reunion Presentations - Alumni

    they delve into emerging trends and technologies in cyber risk management, such as artificial intelligence, cloud computing, and cyber insurance. We will discuss useful frameworks for integrating View Details
    • Web

    Faculty & Advisors - MBA

    security system. Chad designed the original product himself and grew the company under the radar of long-established competitors. The company grew with only a single angel investment in 2006 until receiving $57M in 2014 from Sequoia in a... View Details
    • Web

    Past Issues - Alumni

    an HBS Colloquium Complete Table of Contents June 2003 Portraits from the Class of 2003 Heidi Brooks Up Against The Firewall Managers and Cyber Security Complete Table of Contents March 2003 All in a Day's... View Details
    • 01 Jun 2003
    • News

    Up Against The Firewall

    Is your company doing enough to protect itself from cyber attacks? According to several HBS faculty and alumni experts, senior executives need to pay more attention to this potential threat. It makes good business sense — and fulfills a... View Details
    Keywords: Garry Emmons; Robert Austin; Corporate Services; Computer Systems Design and Related Services; Professional Services
    • 08 Aug 2019
    • News

    Cloudflare Pulls the Plug on Hate Site

    In the wake of the mass shooting in El Paso, Cloudflare’s CEO Matthew Prince (MBA 2009) announced that his web performance and security company was terminating service for the 8chan message board—an online forum where the alleged shooter... View Details