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  • January 2017 (Revised January 2017)
  • Case

Susan Cassidy at Bertram Gilman International

By: Jeffrey T. Polzer and Michael Norris
In 2016, Susan Cassidy, VP of sales and marketing for the packaged foods division at CPG firm Bertram Gilman International, has to make a promotion decision. Should she choose the person she has been grooming for the position or another candidate recommended by central... View Details
Keywords: People Analytics; Algorithms; Promotion Decision; Human Resources; Business Processes; Consumer Products Industry; United States
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  • 09 Nov 2021
  • HBS Seminar

Susan Murphy, Harvard-SEAS

  • 12 Feb 2014
  • Working Paper Summaries

Management Practices, Relational Contracts, and the Decline of General Motors

Keywords: by Susan Helper & Rebecca Henderson; Auto
  • 01 Jan 2010
  • News

Susan L. Decker, MBA 1986

motivate them to see just how high they can jump by believing in them and giving them the freedom to perform.” Sue Decker’s successful Wall Street career began at Donaldson, Lufkin & Jenrette, where as an equity analyst, she consistently... View Details
  • 14 Sep 2015
  • Video

2015 G&WS: Susan Sturm Presents on Re-framing Diversity in Organizations

  • 14 Feb 2013
  • HBS Seminar

Susan Crawford, Cardozo Law School

  • Awards

Susan G. Cohen Doctoral Research Award in Organization Design, Effectiveness, and Change

Winner of the 2015 Susan G. Cohen Doctoral Research Award in Organization Design, Effectiveness, and Change for “Using multi-disciplinary teams to renegotiate power in hierarchical organizations.” This award, jointly given by the Center for Effective Organizations and... View Details
  • 08 Apr 2015
  • HBS Seminar

Susan Athey, Stanford Graduate School of Business

  • 01 Nov 2020
  • Research & Ideas

Good Leadership Is an Act of Kindness

and managers alike face unprecedented obstacles every day. In March and early April, as COVID-19 spread worldwide, a study by Mind Share Partners in partnership with Qualtrics and SAP found that 42 percent of respondents said their mental... View Details
Keywords: by Boris Groysberg and Susan Seligson
  • 09 Sep 2015
  • Research & Ideas

Leadership Lessons of the Great Recession: Options for Economic Downturns

according to a report by the McKinsey Global Institute. Yet the costs of this unbalanced approach to managing economic downturns are not always well understood by managers. LAYOFFS ARE EXTREMELY DISRUPTIVE... View Details
Keywords: by Sandra Sucher & Susan Winterberg; Aerospace; Electronics
  • 16 May 2000
  • Research & Ideas

Getting the Message: How the Internet is Changing Advertising

million within five years. "The creative side, which is what matters in the advertising business, can't be fully explored until the technology has improved," says Silk. Judging by the numbers, that technological improvement will... View Details
Keywords: by Susan Young
  • 11 Apr 2000
  • Research & Ideas

Financial Services 24/7

brave new world. The transformation ignited by the Internet is creating a new paradigm in the financial services industry, characterized by surprising business structures. "The competitive landscape is... View Details
Keywords: by Susan Young
  • 29 Oct 2000
  • Research & Ideas

The Entrepreneurial Venture: A Conversation

changing corporate world beset by reorganization, downsizing, and recession. Of that group, the Bulletin asked four members of the class to share some of their views on sizing up and seizing opportunity. Their discussion gives insights... View Details
Keywords: by Susan Young
  • 23 May 2018
  • News

Carla A. Harris, MBA 1987

Praise 2013 Named Vice Chairman, Morgan Stanley 2014 Publishes Strategize to Win 2018 Named by Savoy Magazine to list of Most Influential Blacks in Corporate America Photo by View Details
Keywords: Susan Young
  • 24 May 2017
  • News

David G. Bradley, MBA 1977

David Bradley’s ambitions for the first 40 years of his life were to enter politics, he is now at peace with the fact that public office is not his calling. That peace is buoyed by his success as an entrepreneur, media magnate,... View Details
Keywords: Susan Young
  • 01 Oct 2000
  • News

Edward D. Bullard: The Personal Touch

man at a welding station. "How's your daughter?" he calls to Jane as she takes a break from her sewing machine. Bullard knows most of the names of the 375 people employed by E.D. Bullard, the privately-held safety equipment company... View Details
Keywords: Susan Young
  • 24 May 2017
  • News

John J. Brennan, MBA 1980

remains a priority and the family comes together around sports, education, and faith. “People ask about my biggest accomplishment and want to hear about Vanguard,” says Brennan. “But that is incidental to what really matters: my kids and my marriage.” Photo View Details
Keywords: Susan Young
  • 25 Aug 2014
  • News

Ashraf M. Dahod, MBA 1981

populated 16.5 acres of dilapidated buildings in the heart of Mumbai. By bringing the same entrepreneurial spirit and passion for learning to his philanthropic endeavors as he does to his businesses, Dahod has helped countless others... View Details
Keywords: Susan Young
  • 23 May 2018
  • News

Abigail P. Johnson, MBA 1988

Fidelity Personal and Workplace Investing 2012 Named President, Fidelity Financial Services 2013 Named President, FMR 2014 Named CEO, FMR 2016 Named Chairman, FMR 2018 Fidelity serves 27 million individual customers Photo by View Details
Keywords: Susan Young
  • 25 Aug 2014
  • News

Jonathan M. Nelson, MBA 1983

says, noting that “long-range plans don’t usually work out,” and observing that in his career he has focused on building things in a different way. “I have spent 30 years working with some of the most talented people in industry—our CEOs and their teams as well as my... View Details
Keywords: Susan Young