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Publications

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  • All HBS Web  (270)
    • News  (49)
    • Research  (193)
  • Faculty Publications  (32)

Show Results For

  • All HBS Web  (270)
    • News  (49)
    • Research  (193)
  • Faculty Publications  (32)
Page 1 of 270 Results →
  • 01 Jun 1996
  • News

New Releases

Initiative at Arthur Andersen, in their new book, Broken Promises: An Unconventional View of What Went Wrong at IBM. Based on interviews with IBM executives, company records, and surveys of the company's customers, Broken Promises is a cautionary tale of View Details
  • 01 Oct 1996
  • News

New Releases

an eight-step process to help firms achieve the lasting organizational transformations essential for success in the coming decades. The Balanced Scorecard by Robert S. Kaplan and David P. Norton (Harvard Business School Press) After years of cost-cutting and... View Details
  • 01 Jun 1997
  • News

New Releases

satisfaction, and vice versa) constitute a service profit chain that can form the foundation for strategic service vision and help guide managers in their operations and marketing. The authors explain how any service industry firm can... View Details
  • 01 Dec 1997
  • News

New Releases

in which knowledge has replaced capital as the critical strategic resource, the core responsibility of management must now focus on attracting, developing, and retaining exceptional people and on creating an environment in which they are... View Details
Keywords: Robert Binstock
  • 01 Dec 1998
  • News

New Releases

measuring and evaluating performance in the firm; and a system for rewarding and punishing individuals for their performance. The theory presented in this work, Jensen believes, promises a major competitive advantage to managers who are plotting View Details
  • 01 Dec 2003
  • News

HBS Releases 2003 Financial Report

achieving our strategic objectives for the year,” said Richard P. Melnick (MBA 1992), the School’s chief financial officer. The Harvard Business School 2003 Financial Report, scheduled for release this... View Details
Keywords: Business Schools & Computer & Management Training; Educational Services
  • 01 Jun 2003
  • News

HBS Releases First-Ever Financial Report

it is important they understand how their contributions are being used. The report explains the School’s strategic and flexible rolling five-year plan, which is responsive to changes in the operating environment. “During a year of... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Dec 2004
  • News

HBS to Release 2004 Annual Report

2.8 percent to a total of $294 million. Commenting on the results, HBS chief financial officer Richard P. Melnick (MBA ’92) notes, “The combination of tight fiscal discipline and renewed revenue growth across the School allowed us to make important investments in our... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • November 2020
  • Article

Casting Conference Calls

By: Lauren Cohen, Dong Lou and Christopher J. Malloy
We explore a subtle but important mechanism through which firms can control information flow to the markets. We find that firms that “cast” their conference calls by disproportionately calling on bullish analysts tend to underperform in the future. Firms that call on... View Details
Keywords: Strategic Release; Firms; Conference Calls; Information; Strategy; Asset Pricing
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Cohen, Lauren, Dong Lou, and Christopher J. Malloy. "Casting Conference Calls." Management Science 66, no. 11 (November 2020): 5015–5039. (Winner of the First Prize, Crowell Memorial Award for Best Paper in Quantitative Investments, PanAgora Asset Management, 2014.)
  • August 2019
  • Case

The Allstate Corporation, 2019

By: John R. Wells and Benjamin Weinstock
In July 2019, Allstate, the United States’ number-three property and casualty (P/C) insurer, released its second-quarter earnings, which reported first-half revenues of $22.1 billion, up 11.4% year-over-year. Shareholders cheered the top-line growth, but P/C premiums... View Details
Keywords: Insurance Companies; Strategic Analysis; Strategic Change; Insurance; Strategy; Strategic Planning; Organizational Change and Adaptation; Competitive Strategy; Insurance Industry; North America
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Wells, John R., and Benjamin Weinstock. "The Allstate Corporation, 2019." Harvard Business School Case 720-366, August 2019.
  • Article

The Effects of Media Slant on Firm Behavior

By: Vishal P. Baloria and Jonas Heese
The media can impose reputational costs on firms because of its important role as an information intermediary and its ability to negatively slant coverage. We exploit a quasi-natural experiment that holds constant the information event across firms, but varies the... View Details
Keywords: Media Slant; Reputational Capital; Strategic Corporate Decisions; Media; News; Communication Strategy; Reputation
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Baloria, Vishal P., and Jonas Heese. "The Effects of Media Slant on Firm Behavior." Journal of Financial Economics 129, no. 1 (July 2018): 184–202.
  • 2017
  • Working Paper

The Effects of Media Slant on Firm Behavior

By: Vishal P. Baloria and Jonas Heese
The media can impose reputational costs on firms because of its important role as an information intermediary and its ability to negatively slant coverage. We exploit a quasi-natural experiment that holds constant the information event across firms, but varies the... View Details
Keywords: Media Slant; Reputational Capital; Strategic Corporate Decisions
Citation
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Baloria, Vishal P., and Jonas Heese. "The Effects of Media Slant on Firm Behavior." Harvard Business School Working Paper, No. 18-015, August 2017.
  • May 2015 (Revised October 2015)
  • Case

Apple Inc. in 2015

By: David B. Yoffie and Eric Baldwin
At the end of 2014, Apple Inc. recorded the most profitable quarter of any firm in history, and its market capitalization soon topped $700 billion. 'Apple Inc in 2015' explores the history of Apple, its successes under Jobs, its continued growth under Tim Cook, and the... View Details
Keywords: Competition; Innovation; Market Positioning; Marketing Implementation; Planning; Products; Strategy; Strategic Positioning; Technology; Information Technology; Strategic Planning; Product Positioning; Leadership; Communication; Competitive Advantage; Product; Innovation and Invention; Computer Industry; Electronics Industry
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Yoffie, David B., and Eric Baldwin. "Apple Inc. in 2015." Harvard Business School Case 715-456, May 2015. (Revised October 2015.)
  • April 2025 (Revised April 2025)
  • Case

JPMorganChase: Leadership in the Age of GenAI

By: Iavor I. Bojinov, Karim R. Lakhani and David Lane
This case study examines JPMorgan Chase's (JPMC) journey in adopting and implementing Generative AI (GenAI) following the release of ChatGPT. It outlines JPMC's initial cautious approach focused on data security, followed by strategic investments in internal platforms... View Details
Keywords: Banks and Banking; Governance Controls; Information Technology; AI and Machine Learning; Analytics and Data Science; Cybersecurity; Digital Platforms; Digital Transformation; Information Management; Information Infrastructure; Technology Adoption; Job Cuts and Outsourcing; Knowledge Management; Knowledge Sharing; Leading Change; Growth and Development Strategy; Marketing; Product Development; Performance Improvement; Customization and Personalization; Financial Services Industry; United States
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Bojinov, Iavor I., Karim R. Lakhani, and David Lane. "JPMorganChase: Leadership in the Age of GenAI." Harvard Business School Case 325-066, April 2025. (Revised April 2025.)
  • September 2024
  • Supplement

Allbirds: Decarbonizing Fashion (B)

By: Michael W. Toffel, Kenneth P. Pucker and Stacy Straaberg
The Allbirds: Decarbonizing Fashion (B) case encourages students to assess Allbirds’ product development and go-to-market strategies now that Allbirds is a publicly listed company. The (B) case provides a 2024 update on Allbirds including its initial public offering,... View Details
Keywords: Financial Markets; Initial Public Offering; Global Strategy; Collaborative Innovation and Invention; Innovation Strategy; Knowledge Sharing; Distribution; Corporate Social Responsibility and Impact; Mission and Purpose; Going Public; Performance; Diversification; Stocks; Transformation; Fashion Industry; United States; San Francisco; California; Europe; Asia; New Zealand
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Toffel, Michael W., Kenneth P. Pucker, and Stacy Straaberg. "Allbirds: Decarbonizing Fashion (B)." Harvard Business School Supplement 625-004, September 2024.
  • 30 Oct 2017
  • News

Research: The Rise of Partisan Media Changed How Companies Make Decisions

  • 17 May 2019
  • News

Amazon’s Priorities Over the Years, Based on Jeff Bezos’s Letters to Shareholders

  • 2021
  • Working Paper

Saving for a Dry Day: Coal, Dams, and the Energy Transition

By: Michele Fioretti and Jorge Tamayo
Renewable generation creates a tradeoff between current and future energy production as generators produce energy by releasing previously stored resources. Studying the Colombian market, we find that diversified firms strategically substitute fossil fuels for... View Details
Keywords: Energy Generation; Renewable Energy; Production; Green Technology Industry; Energy Industry; Colombia
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Fioretti, Michele, and Jorge Tamayo. "Saving for a Dry Day: Coal, Dams, and the Energy Transition." Harvard Business School Working Paper, No. 22-016, August 2021.
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

portals including PoliceLink, NursingLink, TechCommunity, and IndiaOn. While the company was well ahead of its original plan to release four portals in 2007, Michel still faced a number of challenges. He had learned a great deal from... View Details
Keywords: Sean Silverthorne

    Ranjay Gulati

    Ranjay Gulati is the Paul R. Lawrence MBA Class of 1942 Professor of Business Administration and the former Unit Head of the Organizational Behavior Unit at Harvard Business School. His pathbreaking research, which focuses on unlocking organizational and unleashing... View Details

    Keywords: biotechnology; computer; financial services; industrial goods; information technology industry; pharmaceuticals; professional services; retailing
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