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- All HBS Web (27)
- Faculty Publications (12)
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- 01 May 2009
- Conference Presentation
Language Matters: Lingua Franca Mandates and Status Hierarchy
By: Tsedal Neeley
- 1 Jul 2009
- Conference Presentation
Language Matters: Lingua Franca Mandates and Status Hierarchy
By: Tsedal Neeley
- 1 Jul 2010
- Conference Presentation
Language Matters: Lingua Franca Mandates and Status Hierarchies in Global Organizations
By: Tsedal Neeley
- 2014
- Chapter
The Language of Global Management
By: Tsedal Neeley
Over the last two decades, organizations seeking global expansion have been mandating an English lingua franca, or common language to facilitate global collaboration regardless of the country location of their headquarters. This article explains why stipulating a... View Details
Keywords: Language; Lingua Franca; Networks; Governance; Information Technology; Management; Ethics; Emerging Markets; Innovation and Invention
Neeley, Tsedal. "The Language of Global Management." In Wiley Encyclopedia of Management, Volume 6: International Management. 3rd ed. Edited by Markus Vodosek and Deanne den Hartog. John Wiley & Sons, 2014.
- Research Summary
Lingua Franca Use with Professor Tsedal Neeley and Professor Jeff Polzer
In a laboratory setting, we tested the casual effect of an English-only mandate on nonnative speakers' perceptions of status differences vis-à-vis native speakers, and investigated the role of English fluency as a marker of an achieved status in moderating... View Details
- 5 Aug 2005 - 10 Aug 2005
- Conference Presentation
Language Challenges in International Work: The Impact of Uneven Proficiency in the Lingua Franca
By: T. Beyene, P.J. Hinds and C. D. Cramton
- Jul 2015
- Conference Presentation
Can a Lingua Franca Create Unearned Status Gain for Native Speakers in Global Organizations?
By: Tsedal Neeley and Tracy Dumas
Neeley, Tsedal, and Tracy Dumas. "Can a Lingua Franca Create Unearned Status Gain for Native Speakers in Global Organizations?" In Sub-theme 31: Perspectives on Management Expertise and Advice in Global and Linguistically Diverse Organizational Contexts. Paper presented at the European Group for Organizational Studies (EGOS) Conference, Athens, Greece, July 2015.
- 9 Aug 2010
- Conference Presentation
Global Language Strategies: The Impact of Mandating English as a Lingua Franca in Global Work
By: Tsedal Neeley
- 2017
- Book
The Language of Global Success: How a Common Tongue Transforms Multinational Organizations
By: Tsedal Neeley
For nearly three decades, English has been the lingua franca of cross-border organizations, yet studies on corporate language strategies and their importance for globalization have been scarce. In The Language of Global Success, Tsedal Neeley provides an... View Details
Keywords: Communication; Residency; Corporate Strategy; Globalized Firms and Management; Cross-Cultural and Cross-Border Issues; Brazil; France; Germany; Indonesia; Japan; Taiwan; Thailand; United States
Neeley, Tsedal. The Language of Global Success: How a Common Tongue Transforms Multinational Organizations. Princeton, NJ: Princeton University Press, 2017.
- 05 Sep 2017
- News
Using Language to Build a Global Company
- 29 Aug 2017
- Book
Using Language to Build a Global Company
- 22 Jan 2018
- News
When a Japanese Company Adopted English as a First Language
- 16 Jun 2009
- First Look
First Look: June 16
describe in detail how emotions and actions evolved recursively as coworkers sought to relieve themselves of negative emotions prompted by the lingua franca mandate and inadvertently behaved in ways that... View Details
Keywords: Martha Lagace
- 12 Nov 2009
- Working Paper Summaries
Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work
- 24 Jan 2012
- First Look
First Look: Jan. 24
Publication:Organization Science (forthcoming) Abstract How workers experience and express status loss in organizations has received little scholarly attention. I conducted a qualitative study of a French high-tech company that had instituted English as a View Details
Keywords: Sean Silverthorne
- 2009
- Working Paper
Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work
By: Tsedal Beyene, Pamela J. Hinds and Catherine Durnell Cramton
In an ethnographic study comprised of interviews and concurrent observations of 145 globally distributed members of nine project teams of an organization, we found that uneven proficiency in English, the lingua franca, disrupted collaboration for both native and... View Details
Keywords: Spoken Communication; Interpersonal Communication; Globalized Firms and Management; Groups and Teams; Behavior; Emotions; Social and Collaborative Networks
Beyene, Tsedal, Pamela J. Hinds, and Catherine Durnell Cramton. "Walking Through Jelly: Language Proficiency, Emotions, and Disrupted Collaboration in Global Work." Harvard Business School Working Paper, No. 09-138, June 2009.
- 21 Feb 2017
- First Look
First Look at New Research: February 21
forthcoming Princeton, NJ: Princeton University Press The Language of Global Success: How a Common Tongue Transforms Multinational Organizations By: Neeley, Tsedal Abstract—For nearly three decades, English has been the lingua View Details
Keywords: Carmen Nobel
- 20 Jan 2014
- Research & Ideas
Language Wars Divide Global Companies
more efficient, the use of such a lingua franca can add layers of complication and delay. And instead of fostering collaboration, it can create cultural fissures between employees. “It's volcanic, waiting... View Details
Keywords: by Kim Girard