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- February 2018
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Road Rage at the DMV
By: Andrew Wasynczuk, Katherine Baldiga Coffman and Karim Sameh
When Hewlett-Packard Enterprise notified the Rhode Island's Governor's Office that it wouldn't be able to deliver a "fully-functioning" technology upgrade for the Department of Motor Vehicles, both parties had reached a breaking point. While HPE argued that it would...
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Keywords:
Department Of Motor Vehicles;
Hewlett Packard;
Hewlett Packard Enterprise;
HP;
HPE;
Dispute Resolution;
Litigation;
Governor;
Government;
Dispute;
Negotiation Process;
Conflict and Resolution;
Negotiation;
Government and Politics;
Technology Industry;
Rhode Island
Wasynczuk, Andrew, Katherine Baldiga Coffman, and Karim Sameh. "Road Rage at the DMV." Harvard Business School Case 918-013, February 2018.