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- All HBS Web
(198)
- News (29)
- Research (112)
- Events (1)
- Multimedia (1)
- Faculty Publications (31)
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- Article
Tell Me Who You Want Me to Be: The Role of Collective Endorsements in Leader Identity Development
By: Christopher G. Myers
Research examining 'leader' as an individual role identity has gained prominence in recent years, yet our understanding of how individuals develop these leader identities in organizations is still relatively limited. Drawing on a qualitative interview study of leaders... View Details
Keywords: Identity Construction; Talent Management; Selection; Leadership Development; Talent and Talent Management; Organizations; Identity; Singapore
Myers, Christopher G. "Tell Me Who You Want Me to Be: The Role of Collective Endorsements in Leader Identity Development." Art. 11128. Academy of Management Proceedings (2013): 313–318.
- 2014
- Other Article
Communicating Change: When Identity Becomes a Source of Vulnerability for Institutional Challengers
By: Ryann Elizabeth Manning, Julie Battilana and Lakshmi Ramarajan
Social movements challenge institutions through two related communication processes: articulating collective action frames and constructing collective movement identity. We argue that frames not only express movement identity, but also provide openings through which... View Details
Keywords: Identity Threat; Institutional Change; Social Movements; Framing; Social Issues; Identity; Organizational Culture; Change
Manning, Ryann Elizabeth, Julie Battilana, and Lakshmi Ramarajan. "Communicating Change: When Identity Becomes a Source of Vulnerability for Institutional Challengers." Academy of Management Annual Meeting Proceedings (2014): 453–458.
- Aug 2012
- Conference Presentation
Collective Activism and Market Identity Change in the U.S. Biomass Sector
By: Shon R. Hiatt
- 13 Dec 2010
- Research & Ideas
Managing the Support Staff Identity Crisis
got essentially no response at all. Clearly, these employees were unsure of their roles. Since then, Gulati has seen similar uncertainty abound in other "support function" departments, such as legal and information technology. So what's with the widespread... View Details
Keywords: by Carmen Nobel
- 2008
- Other Unpublished Work
Punctuated Identities and the Careers of Professional Women
This paper proposes a punctuated equilibrium model of identity change to explain how professional women's career goals and attitudes can change rapidly and dramatically during mid-career years. Data collected from interviews of 43 women alumni of an elite business... View Details
- 2010
- Book
The American Bourgeoisie: Distinction and Identity in the Nineteenth Century
By: Julia Rosenbaum and Sven Beckert
What precisely constitutes an American bourgeoisie? Scholars have grappled with the question for a long time. Economic positions—the ownership of capital, for instance—most obviously defines this group. Control of resources cannot explain, however, the emergence of... View Details
Rosenbaum, Julia and Sven Beckert, eds. The American Bourgeoisie: Distinction and Identity in the Nineteenth Century. New York: Palgrave Macmillan, 2010.
- 2012
- Other Unpublished Work
Strategic responses to collective activism in the U.S. biomass sector
By: Shon R. Hiatt
Almost all companies face constraints and pressure from collective activists. Using tactics such as protests, boycotts, and lobbying, social movement organizations and collective actors can draw significant media attention to issues facing industries and organizations,... View Details
- January–February 2021
- Article
Making Space for Emotions: Empathy, Contagion, and Legitimacy’s Double-Edged Sword
By: Andreea Gorbatai, Cyrus Dioun and Kisha Lashley
Legitimacy is critical to the formation and expansion of nascent fields because it lends credibility and recognizability to once overlooked actors and practices. At the same time, legitimacy can be a double-edged sword precisely because it facilitates field growth,... View Details
Keywords: Legitimacy; Collective Identity; Emotional Contagion; Field-congifiguring Events; Empathy; Natural Language Processing; Mixed Methods; Organizational Culture; Emotions; Groups and Teams
Gorbatai, Andreea, Cyrus Dioun, and Kisha Lashley. "Making Space for Emotions: Empathy, Contagion, and Legitimacy’s Double-Edged Sword." Organization Science 32, no. 1 (January–February 2021): 42–63.
- June 2012
- Article
Collective Memory Meets Organizational Identity: Remembering to Forget in a Firm's Rhetorical History
By: Michel Anteby and Virag Molnar
Much organizational identity research has grappled with the question of identity emergence or change. Yet the question of identity endurance is equally puzzling. Relying primarily on the analysis of 309 internal bulletins produced at a French aeronautics firm over... View Details
Anteby, Michel, and Virag Molnar. "Collective Memory Meets Organizational Identity: Remembering to Forget in a Firm's Rhetorical History." Academy of Management Journal 55, no. 3 (June 2012): 515–540.
- 14 Feb 2023
- HBS Case
Is Sweden Still 'Sweden'? A Liberal Utopia Grapples with an Identity Crisis
inflation that’s plaguing other nations, resulting partly from the COVID recovery and Russia’s Ukraine invasion. “In a tightly knit society, education plays a crucial role in creating a sense of national, collective identity, and that’s... View Details
Keywords: by Lane Lambert
- 03 Jan 2023
- Book
Confront Workplace Inequity in 2023: Dig Deep, Build Bridges, Take Collective Action
back up and running, many women are asking: What’s it going to take to effect real change? According to Tina Opie, visiting scholar at Harvard Business School and author of Shared Sisterhood: How to Take Collective Action for Racial and... View Details
Keywords: by Pamela Reynolds
- May 2014
- Article
Group Membership Alters the Threshold for Mind Perception: The Role of Social Identity, Collective Identification, and Intergroup Threat
By: Leor M. Hackel, Christine E. Looser and Jay J. Van Bavel
Human faces are used as cues to the presence of social agents, and the ability to detect minds and mental states in others occupies a central role in social interaction. In the current research, we present evidence that the human propensity for mind perception is bound... View Details
Hackel, Leor M., Christine E. Looser, and Jay J. Van Bavel. "Group Membership Alters the Threshold for Mind Perception: The Role of Social Identity, Collective Identification, and Intergroup Threat." Journal of Experimental Social Psychology 52 (May 2014): 15–23.
- Research Summary
Overview
In industries characterized by extreme dynamism, complexity, and uncertainty, formal structure often “falls behind” actual work processes. The nature of work in these environments evolves continuously while formal structure can only do so at specific times in discrete... View Details
- Research Summary
The Transition to Retirement
My current major research program is the Retirement Transitions Study: a broad study of retiring professionals' everyday experiences, including identification with work; identity stability, change, and development; meaningfulness of work; changes in life structure,... View Details
- September 2018
- Article
Do Experts or Crowd-Based Models Produce More Bias? Evidence from Encyclopædia Britannica and Wikipedia
By: Shane Greenstein and Feng Zhu
Organizations today can use both crowds and experts to produce knowledge. While prior work compares the accuracy of crowd-produced and expert-produced knowledge, we compare bias in these two models in the context of contested knowledge, which involves subjective,... View Details
Keywords: Online Community; Collective Intelligence; Wisdom Of Crowds; Bias; Wikipedia; Britannica; Knowledge Production; Knowledge Sharing; Knowledge Dissemination; Prejudice and Bias
Greenstein, Shane, and Feng Zhu. "Do Experts or Crowd-Based Models Produce More Bias? Evidence from Encyclopædia Britannica and Wikipedia." MIS Quarterly 42, no. 3 (September 2018): 945–959.
- Research Summary
Overview
Professor Myers studies the ways people learn from their own—and others’—experiences at work, with a particular emphasis on learning in health care organizations and emergency medical contexts. Though his interest is in individual-level learning, he focuses in... View Details
Keywords: Learning And Development; Learning Organizations; Learning By Doing; Health Care Industry; Innovation; Identity Construction; Medical Error; Knowledge Development; Knowledge Sharing; Knowledge Work; Learning; Leadership Development; Knowledge Management; Collaborative Innovation and Invention; Health Industry; United States; Singapore; Asia
- 03 Jan 2018
- Working Paper Summaries
Framing Violence, Finding Peace
- Article
Relational Reconciliation: Socializing Others Across Demographic Differences
By: Lakshmi Ramarajan and Erin M. Reid
In demographically diverse organizations, employees charged with socializing others—
socialization agents—must navigate a deep tension between the organization’s needs to
integrate individuals into a collective and individuals’ needs for recognition of their
unique... View Details
Ramarajan, Lakshmi, and Erin M. Reid. "Relational Reconciliation: Socializing Others Across Demographic Differences." Academy of Management Journal 63, no. 2 (April 2020): 356–385.
- 2012
- Chapter
When Identities, Interests, and Information Collide: How Subgroups Create Hidden Profiles in Teams
By: Jeffrey T. Polzer, Lisa Kwan and Lisa B. Kwan
Purpose—We review how team members' identities and interests affect team functioning, paying special attention to subgroup dynamics triggered by fault lines and coalitions. This review sets the stage for describing novel pathways through which identities and... View Details
Polzer, Jeffrey T., Lisa Kwan, and Lisa B. Kwan. "When Identities, Interests, and Information Collide: How Subgroups Create Hidden Profiles in Teams." In Looking Back, Moving Forward: A Review of Group and Team-Based Research. v.15, edited by Margaret A. Neale and Elizabeth A. Mannix, 359–381. Research on Managing Groups and Teams. Bingley, UK: Emerald Group Publishing, 2012.
- 2010
- Other Unpublished Work
Saving Face by Making Meaning: The Negative Effects of Brand Communities' Self-serving Response to Brand Extensions
By: Jill Avery
An ethnographic study of a brand community following the launch of the Porsche Cayenne SUV finds that brand extensions can negatively affect the value of their parent brands. By studying the collective response to brand extensions of existing consumers and by... View Details