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- Research (22)
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- Article
Learning from Potentially Biased Statistics: Household Inflation Perceptions and Expectations in Argentina
By: Alberto Cavallo, Guillermo Cruces and Ricardo Perez-Truglia
When forming expectations, households may be influenced by perceived bias in the information they receive. In this paper, we study how individuals learn from potentially biased statistics using data from both a natural experiment and a survey experiment during a...
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Keywords:
Inflation Expectations;
Bayesian Estimation;
Inflation and Deflation;
Information;
Household;
Behavior;
Argentina
Cavallo, Alberto, Guillermo Cruces, and Ricardo Perez-Truglia. "Learning from Potentially Biased Statistics: Household Inflation Perceptions and Expectations in Argentina." Brookings Papers on Economic Activity (Spring 2016): 59–108.
- 2016
- Article
Does volunteering improve well-being?
By: A.V. Whillans, Scott C. Seider, Lihan Chen, Ryan J. Dwyer, Sarah Novick, Kathryn J. Gramigna, Brittany A. Mitchell, Victoria Savalei, Sally S. Dickerson and Elizabeth W. Dunn
Does volunteering causally improve well-being? To empirically test this question, we examined one instantiation of volunteering that is common at post-secondary institutions across North America: community service learning (CSL). CSL is a form of experiential learning...
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Whillans, A.V., Scott C. Seider, Lihan Chen, Ryan J. Dwyer, Sarah Novick, Kathryn J. Gramigna, Brittany A. Mitchell, Victoria Savalei, Sally S. Dickerson, and Elizabeth W. Dunn. "Does volunteering improve well-being?" Comprehensive Results in Social Psychology 1, nos. 1-3 (2016): 35–50.
- March 2019
- Article
A Structural Analysis of the Role of Superstars in Crowdsourcing Contests
By: Shunyuan Zhang, Param Singh and Anindya Ghose
We investigate the long-term impact of competing against superstars in crowdsourcing contests. Using a unique 50-month longitudinal panel data set on 1677 software design crowdsourcing contests, we illustrate a learning effect where participants are able to improve...
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Keywords:
Crowdsourcing Contests;
Superstar Effect;
Bayesian Learning;
Utility;
Economics Of Information System;
Dynamic Structural Model;
Dynamic Programming;
Markov Chain;
Monte Carlo;
Learning;
Competition;
Performance Improvement
Zhang, Shunyuan, Param Singh, and Anindya Ghose. "A Structural Analysis of the Role of Superstars in Crowdsourcing Contests." Information Systems Research 30, no. 1 (March 2019): 15–33.
- April 2024
- Article
Detecting Routines: Applications to Ridesharing CRM
By: Ryan Dew, Eva Ascarza, Oded Netzer and Nachum Sicherman
Routines shape many aspects of day-to-day consumption. While prior work has established the importance of habits in consumer behavior, little work has been done to understand the implications of routines—which we define as repeated behaviors with recurring, temporal...
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Keywords:
Ride-sharing;
Routine;
Machine Learning;
Customer Relationship Management;
Consumer Behavior;
Segmentation
Dew, Ryan, Eva Ascarza, Oded Netzer, and Nachum Sicherman. "Detecting Routines: Applications to Ridesharing CRM." Journal of Marketing Research (JMR) 61, no. 2 (April 2024): 368–392.
- 2023
- Working Paper
The Customer Journey as a Source of Information
By: Nicolas Padilla, Eva Ascarza and Oded Netzer
In the face of heightened data privacy concerns and diminishing third-party data access,
firms are placing increased emphasis on first-party data (1PD) for marketing decisions.
However, in environments with infrequent purchases, reliance on past purchases 1PD...
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Keywords:
Customer Journey;
Privacy;
Consumer Behavior;
Analytics and Data Science;
AI and Machine Learning;
Customer Focus and Relationships
Padilla, Nicolas, Eva Ascarza, and Oded Netzer. "The Customer Journey as a Source of Information." Harvard Business School Working Paper, No. 24-035, October 2023. (Revised October 2023.)
- 2023
- Article
Balancing Risk and Reward: An Automated Phased Release Strategy
By: Yufan Li, Jialiang Mao and Iavor Bojinov
Phased releases are a common strategy in the technology industry for gradually releasing new products or updates through a sequence of A/B tests in which the number of treated units gradually grows until full deployment or deprecation. Performing phased releases in a...
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Li, Yufan, Jialiang Mao, and Iavor Bojinov. "Balancing Risk and Reward: An Automated Phased Release Strategy." Advances in Neural Information Processing Systems (NeurIPS) (2023).
- 01 Dec 2015
- First Look
December 1, 2015
salesperson heterogeneity by using a hierarchical Bayesian framework to estimate our model. We find conditional compensation in the form of quota-bonus incentives to improve performance. We find little evidence that effectiveness differs...
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Keywords:
Sean Silverthorne
- 27 Feb 2012
- Research & Ideas
When Researchers Cheat (Just a Little)
John calls them, such as selectively reporting studies that achieved positive results, to "academic felonies" such as falsifying data. Measuring Truthfulness The participants' scores were determined by a truth-telling algorithm developed by coauthor Prelec,...
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- 11 Dec 2007
- First Look
First Look: December 11, 2007
and induces safer behavior that becomes the status quo for future choices (the initial history effect). While both effects operate indirectly through choice inertia, the primacy effect also operates directly on choices. This pattern of behavior is inconsistent with the...
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Keywords:
Martha Lagace
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
Data and Machine Learning By: Guo, Xiaojia, Yael Grushka-Cockayne, and Bert De Reyck Abstract—Problem definition: In collaboration with Heathrow Airport, we develop a predictive system that generates quantile forecasts of transfer...
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Keywords:
Dina Gerdeman
- 30 Oct 2018
- First Look
New Research and Ideas, October 30, 2018
Developing Theory Using Machine Learning Methods By: Choudhury, Prithwiraj, Ryan Allen, and Michael G. Endres Abstract—We describe how to employ machine learning (ML) methods in theory development. Compared...
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Dina Gerdeman
- 26 Apr 2011
- First Look
First Look: April 26
expected profits. Using an extension to the newsvendor model, we focus on a relatively common scenario in which the firm's investor has imperfect information concerning the quality of the firm's investment opportunities. We apply Perfect View Details
Keywords:
Sean Silverthorne
- 23 Jan 2008
- First Look
First Look: January 23, 2008
range of variation in beauty and hygiene ideals. What Have We Learned from Market Design? Author:Alvin E. Roth Periodical:Hahn Lecture. Economic Journal (March 2008) Abstract This essay discusses some things we have View Details
Keywords:
Martha Lagace
- 07 Feb 2005
- What Do You Think?
If You Blink, Will You Miss?
individuals' biases often get in the way of good decision making. In part, it's a reflection of what we often term "analysis paralysis" in MBA-speak. A distant cousin to thin slicing in our management curricula of the past forty years has been the revival of...
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by James Heskett
- 24 Apr 2018
- First Look
First Look at New Research and Ideas, April 24, 2018
The analysis finds no impact of financial incentives on learning but significant effects of both goal setting and counseling on real financial outcomes. These results identify important complements to financial education that can bridge...
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Keywords:
Sean Silverthorne
- 25 Jan 2011
- First Look
First Look: Jan. 25
Organizational Learning from Error Authors:Lucy H. MacPhail and Amy C. Edmondson Publication:In Errors in Organizations, edited by D. Hoffman and M. Frese. Routledge, forthcoming An abstract is not available at this time. Publisher's...
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Sean Silverthorne
- 16 Oct 2013
- Op-Ed
Response to Readers: Combating Climate Change with Nuclear Power and Fracking
With more than 7,500 views and 180-plus tweets, I want to thank everyone for taking the time to read the original HBS Working Knowledge piece, The Case for Combating Climate Change with Nuclear Power and Fracking, and, in particular, for sharing your thoughts with one...
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- 28 Aug 2007
- First Look
First Look: August 28, 2007
Trachtman had learned how to manage founders who had strong relationships, but those experiences had not prepared him for the current situation. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=807173...
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Martha Lagace
- 25 Feb 2014
- First Look
First Look: February 25
consumers in their homes and workplaces. Using a novel web-based face tracking system, we continuously measure consumers' smile responses as well as their viewing interest and purchase intent. A simultaneous Bayesian hierarchical model is...
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Sean Silverthorne
- 26 Feb 2008
- First Look
First Look: February 26, 2008
display promotions away from smaller revenue brands and toward larger ones following periods of poor financial performance, indicating the behavior is being driven by parties higher in the firm than the brand managers. Download the paper:...
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Keywords:
Martha Lagace