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- All HBS Web
(117,128)
- Faculty Publications (37,440)
- December 24, 2020
- Article
How Businesses Can Find 'Hidden Workers'
By: Joseph B. Fuller, Manjari Raman, Eva Sage-Gavin and Ladan Davarzani
Even before the COVID-19 pandemic, low- and middle-skill workers struggled to find and retain steady work. Now, many of these workers are considered “essential,” while many others are unemployed and struggling to find work. As the pandemic eases throughout 2021,... View Details
Fuller, Joseph B., Manjari Raman, Eva Sage-Gavin, and Ladan Davarzani. "How Businesses Can Find 'Hidden Workers'." Harvard Business Review Digital Articles (December 24, 2020).
- December 2020
- Case
Tencent: Combining Technology and Culture
By: Elie Ofek, Billy Chan and Dawn H. Lau
Tencent, one of the largest Internet conglomerates in China, had a vision to become a "Tech+Culture" firm. With dominant market shares in online games and social networking, it had built a vast Internet-based entertainment ecosystem, and was now focused on cultural... View Details
Keywords: Media Franchise; Marketing; Market Entry and Exit; Product Launch; Strategy; Culture; China
Ofek, Elie, Billy Chan, and Dawn H. Lau. "Tencent: Combining Technology and Culture." Harvard Business School Case 521-066, December 2020.
- Editorial
Le capitalisme durable menace la durabilité des entreprises
By: Jesse M. Fried and Charles CY Wang
Keywords: European Union
Fried, Jesse M., and Charles CY Wang. "Le capitalisme durable menace la durabilité des entreprises." Les Echos (December 18, 2020).
- December 2020
- Teaching Note
Apple Inc. in 2020
By: David B. Yoffie
Teaching Note for HBS Case #720-454. View Details
- December 17, 2020
- Article
How to Build a Life: Don't Isolate Yourself This Holiday Season
By: Arthur C. Brooks
Brooks, Arthur C. "How to Build a Life: Don't Isolate Yourself This Holiday Season." The Atlantic (December 17, 2020).
- December 2020
- Teaching Plan
Pal's Sudden Service—Scaling an Organizational Model to Drive Growth
By: Francesca Gino, Gary P. Pisano and Alexander Rohe
- December 2020
- Teaching Plan
Scaling Well by Doing Good: Motivating Talent at b.good
By: Francesca Gino, Gary P. Pisano and Alexander Rohe
- December 2020
- Case
Urban Company
Urban Company is an India-based market platform that helps customers book home services and at home beauty services. The company differentiated itself by investing heavily in building customer trust. Rather than merely positioning itself as a lead generating... View Details
Keywords: COVID-19 Pandemic; Entrepreneurship; Digital Platforms; Emerging Markets; Strategy; Service Delivery; Trust; Technology Industry; Service Industry; India
Palepu, Krishna G. "Urban Company." Harvard Business School Case 121-041, December 2020.
- 2020
- Working Paper
Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion
By: Ryan Allen and Prithwiraj Choudhury
Past research offers mixed perspectives on whether domain experience helps or hurts algorithm-augmented work performance. To reconcile these perspectives, we theorize that domain experience affects algorithm-augmented performance via two distinct countervailing... View Details
Keywords: Automation; Domain Experience; Algorithmic Aversion; Experts; Algorithms; Machine Learning; Decision-making; Future Of Work; Employees; Experience and Expertise; Decision Making; Performance
Allen, Ryan, and Prithwiraj Choudhury. "Algorithm-Augmented Work and Domain Experience: The Countervailing Forces of Ability and Aversion." Harvard Business School Working Paper, No. 21-073, October 2020. (Revised September 2021.)
- December 2020 (Revised May 2021)
- Case
Dame Cicely Saunders and the Modern Hospice Movement: A Brother's View
By: Amar Bhidé and Srikant M. Datar
Bhidé, Amar, and Srikant M. Datar. "Dame Cicely Saunders and the Modern Hospice Movement: A Brother's View." Harvard Business School Case 321-102, December 2020. (Revised May 2021.)
- December 2020
- Supplement
Experiment A Box Search
By: Iavor I Bojinov and Karim R. Lakhani
Bojinov, Iavor I., and Karim R. Lakhani. "Experiment A Box Search." Harvard Business School Multimedia/Video Supplement 621-701, December 2020.
- December 2020
- Supplement
Experiment B Box Search Implemented
By: Iavor I Bojinov and Karim R. Lakhani
Bojinov, Iavor I., and Karim R. Lakhani. "Experiment B Box Search Implemented." Harvard Business School Multimedia/Video Supplement 621-702, December 2020.
- December 2020 (Revised May 2021)
- Technical Note
Tales of Life-changing Innovations: Beyond Traditional X-rays | Note on the Development of Computed Tomography (through the 1990s)
By: Amar Bhidé, Srikant M. Datar and Katherine Stebbins
Bhidé, Amar, Srikant M. Datar, and Katherine Stebbins. "Tales of Life-changing Innovations: Beyond Traditional X-rays | Note on the Development of Computed Tomography (through the 1990s)." Harvard Business School Technical Note 321-055, December 2020. (Revised May 2021.)
- December 2020 (Revised April 2021)
- Technical Note
Tales of Life-changing Innovations: Controversial Blockbuster | Note on the Development of Prozac (through 1999)
By: Amar Bhidé, Srikant M. Datar and Katherine Stebbins
Bhidé, Amar, Srikant M. Datar, and Katherine Stebbins. "Tales of Life-changing Innovations: Controversial Blockbuster | Note on the Development of Prozac (through 1999)." Harvard Business School Technical Note 321-057, December 2020. (Revised April 2021.)
- December 2020 (Revised May 2021)
- Technical Note
Tales of Life-changing Innovations: High Quality and Radiation Free | Note on the Development of Magnetic Resonance Imaging (through the 1990s)
By: Amar Bhidé, Srikant M. Datar and Katherine Stebbins
Bhidé, Amar, Srikant M. Datar, and Katherine Stebbins. "Tales of Life-changing Innovations: High Quality and Radiation Free | Note on the Development of Magnetic Resonance Imaging (through the 1990s)." Harvard Business School Technical Note 321-056, December 2020. (Revised May 2021.)
- December 2020 (Revised May 2021)
- Background Note
Tales of Life-changing Innovations: Living Drugs | Note on the Development of CAR-T Therapies (through 2019)
By: Amar Bhidé and Srikant M. Datar
Bhidé, Amar, and Srikant M. Datar. "Tales of Life-changing Innovations: Living Drugs | Note on the Development of CAR-T Therapies (through 2019)." Harvard Business School Background Note 321-063, December 2020. (Revised May 2021.)
- December 2020 (Revised May 2021)
- Supplement
Tales of Life-changing Innovations: Minimally Invasive | Note on the Development of Laparoscopic Surgery (B) (2000-2005)
By: Amar Bhidé, Srikant M. Datar and Caitlin Bowler
Bhidé, Amar, Srikant M. Datar, and Caitlin Bowler. "Tales of Life-changing Innovations: Minimally Invasive | Note on the Development of Laparoscopic Surgery (B) (2000-2005)." Harvard Business School Supplement 321-084, December 2020. (Revised May 2021.)
- December 2020 (Revised May 2021)
- Technical Note
Tales of Life-changing Innovations: Minimally Invasive | Note on the Development of Laparoscopic Surgery (through the 1990s)
By: Amar Bhidé, Srikant M. Datar and Caitlin Bowler
Bhidé, Amar, Srikant M. Datar, and Caitlin Bowler. "Tales of Life-changing Innovations: Minimally Invasive | Note on the Development of Laparoscopic Surgery (through the 1990s)." Harvard Business School Technical Note 321-060, December 2020. (Revised May 2021.)
- December 2020 (Revised April 2021)
- Technical Note
Tales of Life-changing Innovations: Without Cutting In | Note on the Development of Endoscopy (through the 1990s)
By: Amar Bhidé, Srikant M. Datar and Katherine Stebbins
Bhidé, Amar, Srikant M. Datar, and Katherine Stebbins. "Tales of Life-changing Innovations: Without Cutting In | Note on the Development of Endoscopy (through the 1990s)." Harvard Business School Technical Note 321-061, December 2020. (Revised April 2021.)